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Sunset Chevrolet

Sumner, WA

4.4
1,526 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,526 reviews

August 08, 2021

Other times not so well dealership good but the person attending is not so good but this time I had Brandon and he was excellent with everything More

by ESTRELLA19723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Aug 10, 2021 -

ESTRELLA19723 responded

Yes Brandon was excellent kept me posted and took care of everything I will send my friends relative and anyone I know to Sunset Chevrolet of sumner

August 07, 2021

Always a good experience when returning here for my truck to be serviced and Christine is my Service Advisor and always makes sure everything is taken care of… More

by TRUEBRIT99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Christine and our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 07, 2021

I've been using Sunset Chevrolet for years and have always been happy with the service. Christine has helped me on a couple of occasions and she's been very helpful and knowledgeable More

by GSTONEAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for your business over the years. We truly appreciate you taking the time to leave us this five-star review. We're happy to hear that Christine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 07, 2021

I think it’s ridiculous that I have a extended warranty and I still have to pay When your technicians can’t find the problem!! More

by timsutton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Aug 25, 2021 -

Sunset Chevrolet responded

Tim, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you for your time. Please email us at wecare@sunsetautofamily.com

August 06, 2021

Sunset has always given us good service. We always get oil changes done with you. We will return when looking for a new rig. Thank you. More

by pjs4711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 07, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 06, 2021

People are great. The car is always done in the time frame that it was needed or promised. I haven't had a problem yet! Thank you team at Sunset. More

by cjengle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob B, Christine Warren
Aug 07, 2021 -

Sunset Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

Very nice and easy to work with. Very helpful with assuring the warranty maintenance on your vehicle. Very bottom line with the best warranty plan for me. More

by PARKERDEREK.4242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service and warranty plan. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

We have always had a good experience with Sunset Chevrolet. But because of the lack of planning on the scheduling of that last service we had done i can only give a B+ review. We have always consid More

by YELMDINKSPLUS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 05, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

Jacob in the service dept was excellent kept us informed we were due for an oil change so he offered that also All around great More

by JACKY.LEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 05, 2021 -

Sunset Chevrolet responded

Jacky, We are very happy to have provided you with such a positive experience working with Jacob! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Normally I have a pretty good experience with these guys. However I took my vehicle in recently for an oil change and they didn't tighten everything properly so I was leaking oil. More

by gmcfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 04, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We are sorry to hear that you weren't fully satisfied with your recent visit and apologize for any inconvenience. Please email us at wecare@sunsetautofamily.com so we can learn more and see if there's anything we can do to turn this around for you. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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