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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

August 05, 2021

Jacob in the service dept was excellent kept us informed we were due for an oil change so he offered that also All around great More

by JACKY.LEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 05, 2021 -

Sunset Chevrolet responded

Jacky, We are very happy to have provided you with such a positive experience working with Jacob! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Normally I have a pretty good experience with these guys. However I took my vehicle in recently for an oil change and they didn't tighten everything properly so I was leaking oil. More

by gmcfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 04, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We are sorry to hear that you weren't fully satisfied with your recent visit and apologize for any inconvenience. Please email us at wecare@sunsetautofamily.com so we can learn more and see if there's anything we can do to turn this around for you. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

The staff are always friendly & helpful! The service is also great - quick & efficient! I appreciate that no one tries to talk me into other things. More

by Lisa Ryan
Recommend Dealer
Yes
Employees Worked With
Kaldon Erickson
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you, Lisa, for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad to hear your service was quick and efficient, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

The service department is outstanding, was in and out in approximately 35 minutes for a oil change and inspection of vehicle. I have been a customer of Sunset Chevrolet for many years and have always been v More

by JIMS03XTREME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so prompt and helpful during your recent oil change visit with us. We look forward to seeing you back again in the future Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Fast and friendly yep we got the new ones back to the new job now I have no clue how much it cost for the truck and if you have a lot of good friends and you are so sweet of me too sweet of them and I will n More

by QTERMIDGET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Very friendly and stress free buying process. The salesman help answer questions and didn't rush us for answers. Also the Finance department made this the easiest purchase of my 5 new vehicles. More

by SONATEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mayrhoffer
Aug 04, 2021 -

Sunset Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jake and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 03, 2021

Big shout out to Steve(Salesman) & Cole (financer) thank you for your pleasing personality and for your quick and honest response. This will be my 3rd time buying a vehicle, out of those 3, sunset Chevy i More

by Last frontier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve,Cole
Aug 03, 2021 -

Sunset Chevrolet responded

Thanks for your feedback on your recent visit to Sunset Chevrolet. We're glad to hear that Steve and Cole were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 03, 2021

A great dealership with an eye towards customer service and ensuring the customer is always taken care of. Very easy to work with and ensuring complete customer satisfaction is guaranteed.. More

by tonyredfern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave.
Aug 04, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us, Tony. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 02, 2021

Poor communication on my service. Car had to be left all day to fix a rock chip! 60$ to uber home. You need loaner cars! More

by Mikewarnaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 22, 2021 -

Sunset Chevrolet responded

Mike, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please email us at wecare@sunsetautofamily.com

August 01, 2021

Staff were friendly and professional. An hour start to finish for a large truck oil change was ok. I wish they had checked tire pressures. More

by Annie G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Aug 02, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review, Annie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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