Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.4
1,518 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

Directions

By Type

Showing 1,518 reviews

August 14, 2021

It's a nice clean place. The service department was efficient and answered any questions I had. Best of all free oil changes. It's a nice dealership More

by DEVONTHEDOO62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Report | Print
Aug 15, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 13, 2021

Technicians aren't very thorough. Communication isn't the greatest and there has been 3 times I have received my vehicle back and they either broke something or didn't reinstall it completely (hood lever lef More

by SDURBIN1086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 15, 2021 -

Sunset Chevrolet responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Could you please email me your contact information as well as any additional details or questions you had about your visit? Your feedback is important to us, and we want to resolve any issues for you as soon as we can. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Aug 16, 2021 -

SDURBIN1086 responded

sdurbin1086@gmail.com I am not sure what other details you would like

August 13, 2021

Made an appointment for an oil change and service person said it would be an hour, was less and I was out the door and on my way. More

by rhfishin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 15, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 13, 2021

Joe and Kevin helped me into a great used Acadia Denali. Great service and super easy to buy a car through them! They made sure the vehicle was in great condition! More

by MCVSOCCER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Kevin
Report | Print
Aug 15, 2021 -

Sunset Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Joe and Kevin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Acadia Denali, and we thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 12, 2021

We bought our truck on August 5th they said they needed a couple of days to get it detailed and run through the safety inspection when we call yesterday they told us it was going to be another week so it wou More

by DDLMAYS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Report | Print
Aug 29, 2021 -

Sunset Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to discuss the issue in more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Please email us at wecare@sunsetautofamily.com

August 12, 2021

Will get the work completed but car was WILTHY and rims are all scratched up after car was towed from Evergreen to Sunset. That’s it. More

by LESLIEALANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Service mgr, Tim
Report | Print
Aug 12, 2021 -

Sunset Chevrolet responded

Thank you for your feedback, Leslie. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that we missed the mark here. Please don't hesitate to reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We would appreciate the opportunity to address your concerns. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 12, 2021

The vehicle was purchased just yesterday and so far I am pleased with not only the vehicle but also the salesperson,Keven. Keven said he is available to help with vehicle knowledge long after the purchase d More

by JANSSONC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven, Corey
Report | Print
Aug 12, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 12, 2021

Always a pleasure to stop by. Great people and service is great. Always greeted by kindness sand smile's. Would recommend to family and friends More

by deaglebearj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan , lap
Report | Print
Aug 13, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Sunset Chevrolet are glad to have you as a customer and we look forward to seeing you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 11, 2021

It takes to long to get in when make app. Just to get oil change took couple weeks to get in every thing else cool More

by TLEHMAN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do t no
Report | Print
Aug 11, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and your patience, and we hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 11, 2021

Nice people got done what I needed to get done it a pretty fast service I would come back again to have my car service More

by tenchkachristopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 12, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us, Christopher. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Aug 12, 2021 -

tenchkachristopher responded

THANK YOU FOR DOING A GREAT JOB

1
...
32
33
34
...
152