Back

Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

Directions

By Type

Showing 1,518 reviews

August 22, 2021

Have purchased 2 4x4 trucks and a 2018 Equinox TD (Turbo Diesel) We are extremely happy with all our purchases. Purchased all our vehicle thru Steve Bishop. He is a true asset to the SUNSET FAMILY! As fo More

by KURTSUKERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop, Christine Warren
Aug 24, 2021 -

Sunset Chevrolet responded

Thank you so much, Kurt, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 22, 2021

I chose sunset Chevrolet for convenience mostly because I live 5 minutes away and I have been a fan of Chevrolet's most of my life. More

by PETERABRHAMSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop, Scott in finance.
Aug 24, 2021 -

Sunset Chevrolet responded

We appreciate your business, Peter, and our entire dealership team looks forward to serving you with all of your automotive needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 21, 2021

Efficient check in. Timely service. The waiting area was clean. COVID compliancy. Stated it would take 45’-60’ and they completed the service in 55’. More

by MYERS.LAURIEANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He was new. I can’t remember.
Aug 22, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 20, 2021

Oil change appts can be ling 1.5 hours for this one. They used to wash your vehicle but no longer do and i understand why, but it would be nice if they offered you a wash coupon each time automatically. 4 ou More

by jsmith0334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biran
Aug 22, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you also for understanding why we cannot offer car washes at this time. Hopefully, someday we will. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 19, 2021

The price to get my transmission fluid change nearly doubled since last time. I ended up paying close to 900$ for a 90k service, which okay is what it is. With that kind of price you'd expect a dealersh More

by clairedillan50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Sep 05, 2021 -

Sunset Chevrolet responded

First of all, thank you for the kind words about our staff! We're sorry that your visit didn't live up to our high standards for customer satisfaction. Our car wash service has been replaced by a voucher system for a free, offsite wash and it sounds like we failed to provide you one on this visit. We have taken measures to make sure this won't happen again for future visits. As for the transmission service, we're a bit confused, as it's in our records that you paid the same amount for this service 5 years ago. However, if you believe you were overcharged for other service, please contact us at wecare@sunsetautofamily.com and we can get to the bottom of this. Thank you for your feedback and your time.

August 18, 2021

Quick service, nice folks. Changed oil, rotated the tires and did a general safety check. Also gave me a chance to look at the new truck inventory. More

by gary.christenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 19, 2021 -

Sunset Chevrolet responded

Gary, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 18, 2021

Vanis Daniel's was the salesman that helped me.. He has excellent customer service and went above and beyond to help me . Also answered any questions that I had . More

by RACHELLNORDBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanis Daniels
Aug 19, 2021 -

Sunset Chevrolet responded

Rachell, Thank you for sharing your experience with us! We're happy to hear it went well working with Vanis and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 17, 2021

Sunset's service department is reliable and dependable. This was my second stop to get a major repair fixed and it was by far the best experience I've had in a while. They were curteus, time efficient and More

by Agd30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 17, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 16, 2021

Jacob in the service department is excellent and took good care of me - the warranty for life is no joke and they back up their products. More

by JOHN.J.EDWARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 16, 2021 -

Sunset Chevrolet responded

John, Thank you so much for your excellent review! We are so glad that Jacob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 15, 2021

Always a pleasure to do business with y'all Great bunch of people who will make you feel at home with very friendly and knowledgeable people More

by easy2bmee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine in service and is my go to person
Aug 16, 2021 -

Sunset Chevrolet responded

Thank you! Christine and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

...
32
...