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Sunset Chevrolet

Sumner, WA

4.4
1,526 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,526 reviews

September 09, 2021

New to Chevy and this is my first service. Everything went according to plan, so far so good. I can make a better assessment after a few more visits More

by willb124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Sep 10, 2021 -

Sunset Chevrolet responded

Thank you, Will, for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 09, 2021

I came by just to look, They gave me time to look, and answered my questions. Before I left I found myself saying that's the one! More

by PFOWLER246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin- salesman, Scott B a friend- your mechanic.chich
Sep 10, 2021 -

Sunset Chevrolet responded

Thank you so much for choosing Sunset Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 08, 2021

I emailed a request on a specific make and model and was. contacted almost immediately by Craig. Drove home with my perfect car the next day! Each and every contact I had within the Sunset team was terrific. More

by David.kirby55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig primary- I am poor with name memory!
Sep 08, 2021 -

Sunset Chevrolet responded

Thank you for sharing your experience with us, David! We're happy to hear it went well working with Craig and the rest of our team and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 07, 2021

Keven was willing to remove his mask to communicate with us as we are deaf and read lips. He listened to what we need. Not appreciated having to pay for 2nd key. Appreciate lifetime warranty for drivetrain More

by Deafcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Krag, and the guy in fiance
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you! We are so glad that Keven had the opportunity to work with you and provide excellent customer service. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 06, 2021

They were courteous and efficient and professional. I would recommend the service department to anyone needing it. I especially love that you offer free oil changes for life. More

by snowmen2566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Plesse don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 05, 2021

The Sunset Chev service department is awesome! They always get me in on time for my appointments and are friendly and knowledgeable. They provide every service I could possibly need. More

by vanessaparker70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Derek, Andrew, Wayne
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you so much for the 5 star review, Vanessa! We are so happy our service department could assist you. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 05, 2021

Great work. Service needs to in a different location. Your parking lot sucks and is very difficult to navigate with a 3500hd CrewCab dually 4x4 More

by roundtreeduane96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service team. We will share your comments with the team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 05, 2021

The airbag warning light came on and we were afraid to drive the vehicle. I brought the vehicle in and they found out which airbag it was and then made sure all the connections were secure and lubricated. More

by Bergman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you so much for your detailed review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 05, 2021

The dealership is under staffed causing major delays in work. Can not get work done in a convenient time. If they can't complete work in alotted time they need to warn customers More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Sep 22, 2021 -

Sunset Chevrolet responded

Thank you, Rick, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please email us at wecare@sunsetautofamily.com

September 04, 2021

Sunset chevrolet is a trusted dealer and I don't trust anyother dealer with my chevy equinox. I've experienced excellent customer service since 2012 with Sunset and I trust their expertise. I recommend to More

by crystalbells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biran Shuval
Sep 07, 2021 -

Sunset Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we have had the opportunity to work with you again. We are so excited for you to enjoy your new vehicle. Thank you for continuing to choose Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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