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Sunset Chevrolet
Sumner, WA
1,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,526 reviews
Verified Customer
September 14, 2021
2016 Equinox, 42k miles and trans out on 7/19. Made appt for 8/3 (earliest) &left car on about 7/22. No loaner until 8/13 after multiple inquiries. Finally complete 9/13. Understand warranty issues, however for 8/3 (earliest) &left car on about 7/22. No loaner until 8/13 after multiple inquiries. Finally complete 9/13. Understand warranty issues, however, its your choice who you work with and stand for. More
by Karinleslie
Employees Worked With
Jake boehner
September 12, 2021
I’ve purchased two trucks through this dealership now. Both times the experience was great but the second time was the best Steve hooked me up with a no pressure sale, the exact truck I wanted and he even Both times the experience was great but the second time was the best Steve hooked me up with a no pressure sale, the exact truck I wanted and he even had the dealer pull off my Fuel rims and tires for free. More
by Ryan P
Employees Worked With
Steve Bishop
September 11, 2021
Always customer friendly, I called and ask them to check a few things I had forgotten at time of service and they said no problem we will take care of it. Reasonable pricing for quality service a few things I had forgotten at time of service and they said no problem we will take care of it. Reasonable pricing for quality service More
by Highcountyr
Employees Worked With
Work with all service members
September 09, 2021
I made an appointment for multiple recall repairs. Was told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks i told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks instead of the 1 day I was told when making the appointment. The part finally comes in and it's the wrong color - I accepted it as I didn't want to wait another three weeks to get my vehicle back. Also requested an oil change while vehicle was in and that service wasn't completed when I was told it was ready to pick up. More
by Review
Employees Worked With
Brandon
September 09, 2021
The first time went up there had an appointment the guy I was talking to was not there the truck I wanted to see the put in detailing and couldn't get it out so I could look at it and drove 2hrs for noth was talking to was not there the truck I wanted to see the put in detailing and couldn't get it out so I could look at it and drove 2hrs for nothing but they did drop the price some but being a big dealer I feel the ball was dropped and there was another guy having to deal with the frustration of something that some other sell guy did but I feel like I got a good truck but lot of headache More
by KEVINWILBUR_88
Employees Worked With
Kevin ted
September 09, 2021
Only issue I had was getting the vehicle. Pick up date got pushed 4 times. Other than that not a bad experience. Did a good job getting the vehicle cleaned up nice. got pushed 4 times. Other than that not a bad experience. Did a good job getting the vehicle cleaned up nice. More
by DENNISBLOOD03
Employees Worked With
Marc Ball
