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Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.4
1,518 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

September 16, 2021

Good customer service when scheduling an appointment. The check in procedure is very smooth. The work is completed in good time. More

by NUTTHOUSE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Bohren
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Sep 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

Sunset Chevrolet in Sumner new and used dealership and service center. I recently had experience with the their sales and service staff. More

by Cobber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
art
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Sep 16, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Chevrolet are glad to have you as a customer. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

Good work done on truck. Wish they would automatically wash the autos after they are done servicing them More

by kerrsir100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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Sep 16, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

Great service, great team. All around great experience from people who are definitely dedicated to their profession More

by Shovaneddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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Sep 16, 2021 -

Sunset Chevrolet responded

We are so glad that we had the opportunity to work with you, Eddie, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 15, 2021

They are very reliable, the service was done when promised. Service was done exactly as they said it would be. More

by RELAXSEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 16, 2021 -

Sunset Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 14, 2021

2016 Equinox, 42k miles and trans out on 7/19. Made appt for 8/3 (earliest) &left car on about 7/22. No loaner until 8/13 after multiple inquiries. Finally complete 9/13. Understand warranty issues, however More

by Karinleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake boehner
Report | Print
Oct 01, 2021 -

Sunset Chevrolet responded

Karin, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please email us at wecare@sunsetautofamily.com

September 12, 2021

I’ve purchased two trucks through this dealership now. Both times the experience was great but the second time was the best Steve hooked me up with a no pressure sale, the exact truck I wanted and he even More

by Ryan P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Report | Print
Sep 13, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, Ryan, and for taking the time to leave us this wonderful feedback. It's great to hear that Steve was able to assist you with your purchase. We hope you enjoy your new truck! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 11, 2021

Always customer friendly, I called and ask them to check a few things I had forgotten at time of service and they said no problem we will take care of it. Reasonable pricing for quality service More

by Highcountyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Work with all service members
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Sep 12, 2021 -

Sunset Chevrolet responded

It's fantastic to hear that our staff provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 09, 2021

I made an appointment for multiple recall repairs. Was told one repair couldn't be made due to part not being in stock. Was not given updates unless I called to ask. Vehicle ended up being there 3 weeks i More

by Review
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
September 09, 2021

4 stars instead of 5 for the long wait time for the repair to be completed. That is all that I have to say about it. More

by DAVEENGLAND414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 09, 2021 -

Sunset Chevrolet responded

Thank you, Dave, for sharing your thoughts about your experience with Sunset Chevrolet. We apologize that your wait time was longer than anticipated. We truly appreciate your business and hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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