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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

September 21, 2021

The people on the sales floor go above and beyond to take care of your needs. Especially Jacob and Marco. More

by nanadumler5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mayrhofer, and Marco.
Sep 22, 2021 -

Sunset Chevrolet responded

Thanks for your feedback on your recent visit to Sunset Chevrolet. I'm glad to hear that Jacob and Marco were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 20, 2021

Service is always outstanding when visiting an Sunset service centers. They always go above and beyond. More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 20, 2021 -

Sunset Chevrolet responded

Thank you for the kind words, Christina, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 20, 2021

Keven Krag found the perfect truck for me. My only complaint was the super hard sale of the warranties available...kinda felt pressured into buying something..which I did. More

by JJOHE41391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Krag
Sep 20, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 19, 2021

Excellent and friendly customer service. Quick service time also. Thorough work and detailed report explaining service performed. More

by AMYFORD0814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Higgen
Sep 19, 2021 -

Sunset Chevrolet responded

Thank you so much, Amy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

Sunset was very responsive and courteous throughout the repair process. Brandon kept us informed about the status of the repair. More

by DYSO3338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 18, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

I was helped by Craig he is very helpful awesome guy to work with and was answering all my questions at its best great dealer to work with. More

by Ángel-TORP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Sep 18, 2021 -

Sunset Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Craig had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

Did a good job. Was disappointed with Chevrolet. Made me pay for a known defect. More

by Woodturner365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 18, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

I have had lots of issues with the computer on my equinox , every-time I bring it in to sunset Chevrolet they tell me they can’t find anything wrong so Brandon told me next time the engine light came on to c More

by LUMS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Sep 18, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

September 17, 2021

This dealership is greatly overpriced (guessing that it is due to their “Lifetime powertrain warranty”), which is useless to most people. Salespeople that I dealt with were not very knowledgeable and were More

by OLDS442JOE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Alex
Oct 04, 2021 -

Sunset Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please email us at wecare@sunsetautofamily.com

September 16, 2021

Great customer service. Got me in when others wouldn’t. We’re quicker to fix the issue than expect. More

by Nato00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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