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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

October 23, 2021

Great service. Seem to have solved the issue we were having with our Chevy Colorado, Thank you More

by dennis.miller775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 24, 2021 -

Sunset Chevrolet responded

We appreciate your business, Dennis, and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 23, 2021

Sunset always goes out of their way to make the customers happy! Buying a car is a pain in the xxx, but somehow it’s not bad at all at Sunset!! Simply put, great experience! More

by BLAINEMFJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Zack, and service center guys, and gals
Oct 24, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 22, 2021

Not really happy with my Chevy, the guys over the phone are great to deal with but when I show up to pay they just doesn’t seem to be really happy to work for Chevy. I go to the Auburn Chevy for work and t More

by BARNEYCADENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
Oct 22, 2021 -

Sunset Chevrolet responded

We're disappointed to hear that your experience wasn't completely satisfying. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please send any additional details or concerns you had onto wecare@sunsetautofamily.com We thank you for your feedback and your time.

October 21, 2021

Check in was very easy. My only complaint was that the bay you drive the car into was slippery. It was pouring rain so it’s understandable but was hard to navigate with two little kids in tow. Besides tha More

by VERONICA.ANNE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. Sorry
Oct 24, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 20, 2021

Easy scheduling service on my truck and was completed in a timely matter, with no problems. More

by bvloney
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 20, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 20, 2021

Service was great friendly people service done quickly and fast will come back again soon More

by DGORMAN81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 20, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 19, 2021

Came in @ 8:45 for routine oil change, tire rotation, and coupon for free car wash. Was asked when I needed my car and replied 2:00. Left with just an oil change...was called about needing air & cabin f More

by PANEWMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Biran
Nov 05, 2021 -

Sunset Chevrolet responded

We're sorry that you had a less-than-perfect experience with our service department. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? We appreciate your feedback.

October 19, 2021

I really like the Chevrolet Sunset, totally satisfied, I would buy another car with them More

by GARCIMEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 20, 2021 -

Sunset Chevrolet responded

Thank you, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 18, 2021

The dealership (not the service department) has people who use the f word all the time. Not professional. The service department was friendly, but kept calling me my husband's name and didn't change my a More

by COLLEEN.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk guy was friendly.
Oct 18, 2021 -

Sunset Chevrolet responded

Thank you for your honest feedback, Colleen. We will be sure to share your comments with the team, and we apologize for falling short of your expectations. Please don't hesitate to reach out to us at wecare@sunsetautofamily.com if you would like to discuss this in more detail. We hope you will give us another opportunity to demonstrate our commitment to quality customer service! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

October 18, 2021

Excellent customer service and a great car buying experience. No hassle, no pressure. We highly recommend! More

by levilevi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Oct 18, 2021 -

Sunset Chevrolet responded

Levi, It's fantastic to hear that Steve and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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