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Sunset Chevrolet

Sumner, WA

4.4
1,534 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,534 reviews

November 03, 2021

Soon as I pulled up in the service bay I was greeted by the service agent. He had my paperwork ready in hand. He explained what they were doing and asked me to sign the paperwork. I only had to wait for an More

by rjbohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick higgen
Nov 04, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

Everyone at sunset I get along with they got my vehicle right then diagnosed it called me to get the OK fixed it everything is good to go I appreciate your time More

by KIRSTEN.COURTNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina and service is always treated me very well very polite very good employee obviously I think her for getting it done
Nov 04, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

I am glade to do business with sunset, they were very kind and the service was quick and easy. More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Lapp
Nov 04, 2021 -

Sunset Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

It was easy to buy here because of my salesman. He was professional and knowledgeable! I will have my family come and see Jacob and the Sunset family for their Auto needs. More

by ZY726B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 04, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

I was in there about 2 weeks ago for a 50,000 miles service. I also asked them to check my drivers side rear tire that had a slow leak. They told me that there was a nail in the tire and that they fi More

by gregskrause
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bandon
Nov 02, 2021 -

Sunset Chevrolet responded

We apologize for not living up to your expectations, the safety of every one of our customers is important to us and we did fail to recalibrate. That said, this was a free repair specific to the driver's side rear tire that you mentioned to us. We would have gladly gone to work on the other tires had we known they were an issue, but they were not mentioned as a concern and a more thorough repair would have cost more. We regret that we could not catch a few details, but we also respect our customers' right to get what they ask for without upselling or pressuring them to more time-consuming and expensive corrections. We thank you for your feedback and your time.

November 02, 2021

Service was excellent! Our Transmission went out, but we had maintained the vehicle as directed and our lifetime warranty went into effect. I was leary and thought we were going to get stuck with a massive More

by JRUMPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
Nov 02, 2021 -

Sunset Chevrolet responded

It's great to hear that Danny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

Have worked with these guys on 2 vehicles and best dealership I’ve been too. Jake is my guy More

by smbassslayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 02, 2021 -

Sunset Chevrolet responded

Congratulations on your new vehicle! We are so glad that Jake had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

From start to finish very professional service and everyone was very helpful. Thank you for everything!! More

by vmerc717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone
Nov 02, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We appreciate the five-star rating! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

Great sales staff, friendly, knowledgeable and not pushy! Will work hard for your purchase at price you want! More

by RUDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Tony!
Nov 02, 2021 -

Sunset Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Rudy! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

Very courteous dealership is clean staff is very helpful with your needs for rides back to work or home call when car is ready on time More

by BOBRAMIREZ9353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 03, 2021 -

Sunset Chevrolet responded

Bob, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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