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Sunset Chevrolet
Sumner, WA
1,511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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January 29, 2009
My review of this dealership starts with their service department. I couldn't believe that a dealership (which aren't known for being honest) would be so honest and give so much attention to an old tr department. I couldn't believe that a dealership (which aren't known for being honest) would be so honest and give so much attention to an old truck I didn't even buy there. I had a terrible problem for years with my electrical system. I couldn't get it figured out. I took it to another dealership who charged me a fortune to "FIX" it with out contacting me first to get my approval, and of course it wasn't the fix. After that and numerous other shops (and a whole lot of money) I finally decided to take it to Sunset. The person who investigated my truck did so for the entire day. And he found it!!! I was so relieved to finally know what gremlin had been living in my truck. And.. instead of just fixing it themselves with out contacting me, then charging me (like the other dealer) they told me all about my problem and allowed me the opportunity to fix it myself. When I went to pick up my truck and pay for the many many hours of investigation they only charged for ONE hour. This dealership was so good to me, they treated me like gold and I was just a girl who brought her old pickup in, in a desperate attempt to fix a problem that plagued me for years. I've gotten a sum of money to finally buy myself a brand new car. I immediately thought of Sunset and decided to come do this review. I will be spending that money with them as I know I will be treated fairly and end up with a safe vehicle. More
by CarLover7D7
Employees Worked With
Service Department, Service Department
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