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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

August 03, 2012

I had check in hand from my bank that Sunset Chevrolet had faxed all paperwork to. Full coverage insurance for 2 1/2 weeks on the vehicle I was purchasing. I was given the run around and not contacted whe More

by Duke Langley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Foss
Aug 24, 2012 -

Sunset Chevrolet responded

Duke, Thank you for reaching out to us. Understandably, your situation is frustrating and we have done our best to be transparent regarding the repairs to the truck and the increase in price as a result. We truly hoped to work towards a resolution; feel free to reach out if you have further questions. We wish you the best of luck in the future, and hope you find the vehicle you are looking for. Kindest Regards.

July 19, 2012

We were very happy with Sunset until our last visit, which will be our last visit. We brought my Yukon in for service feeling that there was a problem with the transmition, the warranty only had a week More

by charettas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Aug 03, 2012 -

Sunset Chevrolet responded

Thank you for letting us know about your experience with our service department. I am incredibly sorry and disappointed to hear of it and have passed your message along to our management team to look into. As I mentioned in my private message, we would like to try to make things right, and gain a little more insight into your experience so we can makes changes where they are needed. Feel free to respond to my email, or give us a call if you would like to chat in more detail. We wish you the best!

June 22, 2012

My husband really wanted me to buy a new vehicle. I had a 2010 Toyota Corolla which I loved. We now have 2 Weimerainers and they take up a lot of space and my car was just a tad to small. My husband wanted t More

by billsterra8605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke, Finance Department
June 11, 2012

My husband and I have been buying vehicles for years from Sunset Chev because the people there treat us like family, even if we are just out looking to see what is new they don't push, they let us enjoy what More

by Brenda Rainwater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Goeke, David Goeke, Finance Department
June 08, 2012

The actual buying experience was great. There was some issues after the purchase. We found out a week later that we hadnt actually been approved the day walked out with the new car. Then it took another w More

by fuser31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacia Fus, David Goeke
June 07, 2012

The team here was very friendly, helpful, and professional. We were there until closing time and everyone was very patient and proefessional the entire time. David was a great sales person to w More

by coco14311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
June 02, 2012

My son and I bought 2 used Chevrolet trucks in April from Sunset Chevrolet. This was my first set of personal experiences with the dealership. I had heard their ads on the radio for several years. In a nu More

by ron newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ (Darrin in Sales) and People marked below., Service Department, Parts Department
April 30, 2012

OK,I am in my 50's and have purchased a few vehicles in my time. Let me say that I have never experienced such a professional and friendly dealership EVER! I bought a 2012 Chevy Silverado 3500 diesel pick More

by jsdidrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
April 11, 2012

From the moment I stepped onto the lot of Sunset Chevrolet, I was never pressured or pushed to do something that made me feel I wasn't getting a great deal. I met with Dave Goeke and I told him I w More

by cumiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
March 29, 2012

RIP OFF ALERT.... Stay AWAY From Sunset Chevy in Sumner and Bonney Lake, WA.!!!! This was the worst car buying experience of our lives! My wife and I were pressured like never before to buy a truck that More

by turth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Must be a new guy...
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