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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

May 11, 2013

I bought a truck and it blew up in 45 days and they refuse to fix it or get me into another truck, they are rude, and use foul language,i let everybody know about there poor service More

by baby28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tyler foss, Finance Department
Jun 03, 2013 -

Sunset Chevrolet responded

I regret to hear such things about your dealership experience. We are dedicated to providing all of our customers with the highest levels of service on every level. It is our mission to satisfy every one of your automotive needs, goals and objectives, regardless of what they may be. Please don't hesitate to call or contact us here at the dealership. It would be my pleasure to speak with you and see what can be done to remedy your experience. Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 11, 2013

Testimonial: We have never had such a wonderful Testimonial: We have never had such a wonderful experience purchasing a new vehicle. From the moment we walked into Sunset Chevrolet we never fe More

by MarthaShadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Giefer
May 14, 2013 -

Sunset Chevrolet responded

Martha, thank you so much for taking the time to leave this wonderful review. It is our passion to provide you with the most pleasant and comprehensive car-buying experience available. DJ is an absolutely invaluable member of our strong team and will be very pleased to hear of your kind words. Industry-leading service stems from a devotion to excellence and a strong backbone of honesty, integrity and respect. We do what we can to provide you with everything you may need to make the best and most informed new car purchase. I am glad to hear you were so pleased with your experience. Feel free to stop by anytime with any additional questions or concerns! Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 07, 2013

This was my first New vehicle purchase. Dave made sure everything went smoothly when puchasing my New Silverado 1500. He was great to work with and will send anyone looking for a new vehicle his way. More

by dke720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
May 08, 2013 -

Sunset Chevrolet responded

Congratulations on your first new vehicle purchase! Dave is an absolutely wonderful member of our team and he will be pleased to hear that you're so content with your experience. Everyone on our team goes the extra mile for great customers like you, to promote the best and most welcoming atmosphere imaginable. Having great cars and trucks is not enough. It takes an extra zeal to provide the knowledge and input so that you can find that great new vehicle with the least amount of hassle. Enjoy the new Silverado! We look forward to seeing you again soon. Best, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 07, 2013

My husband and I were looking for a vehicle to replace a family Chevy truck. After much research on the computer we ended our search at Sunset. The level of service we received, well, hard to put into wor More

by Kirkwoods32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kinman, Finance Department
May 08, 2013 -

Sunset Chevrolet responded

I am so happy to hear you had such a pleasant car-buying experience. Our team is devoted to just that, ensuring you experience the best and nothing less. Whether we're helping you on the phone, the internet or in the dealership, we are prepared to handle any and every question you may have. We do everything in our power to make the process as easy and straightforward as possible, so that you can get back out and on the road. Enjoy your new car and please, don't hesitate to stop by or call if you have any additional questions. Until next time! Best, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 04, 2013

This “Well Done” (“Bravo Zulu”) is for Dave Goeke. I went to Sunset Chevrolet to order a 2013 Chevrolet Camaro 1LE. I wanted the Camaro to have the same great bodylines the ZL1 has. After ordering the car, I More

by DonaldHenderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
May 07, 2013 -

Sunset Chevrolet responded

Donald, thank you so much for taking the time to leave this wonderful review! Dave is an absolutely invaluable member of our team and will be thrilled to hear you are so satisfied with your one of a kind "1LE!" Our team goes above and beyond for all of our wonderful customers so that they can have only the best and most fulfilling dealership experience available. Whether you're coming in to find a unique Camaro or are getting your current car serviced, our team is ready to take on any challenge, big or small. Enjoy your stylish new Camaro and please don't hesitate to stop by or call if you have any follow up questions or concerns. Until then! Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

April 15, 2013

We purchased a used truck from Sunset Chevrolet. The salesman, Daniel Hart, was totally awesome to work with! He allowed us to take our time looking at vehicles and really worked with us on our trade-i More

by steepleman86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hart
May 07, 2013 -

Sunset Chevrolet responded

I am glad to hear you were so happy with your car-buying experience and your new truck! Daniel truly is an awesome team member and will love hearing your kind words. Everyone on our team is here to help customers like you, find the car that's right for them. It doesn't matter how long you'd like to look at the vehicles or what questions you may have. Our team is here to make sure you're questions are answered and needs considered. Enjoy your new truck and please don't hesitate to stop by or call if anything comes up! Best, Tyler Foss - Sales Manager tylerfoss@gmail.com

March 26, 2013

I worked with Jason the internet sales manager via internet and he offered me a certain number and x amount of dollars for my trade. We agreed on a Sunday. Then, Monday morning I get a call from a guy More

by DavidHusted
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason and Justin
May 07, 2013 -

Sunset Chevrolet responded

David, I am sorry to hear you left our dealership with these lingering feelings. Our dealership was founded on the principles of honesty, integrity and respect. We strive to provide all of our customers with only the warmest and most welcoming of atmospheres. It pains me to hear that you feel much the opposite. Please don't hesitate to call or contact the dealership. I would welcome the opportunity to speak with you and see what can be done to remedy your past experience. Sincerely, Tyler Foss - Sales Manager tylerfoss@gmail.com

March 21, 2013

Recommeded the dealership to my daughter, she came in with financing and very specific request for a car. MPG, and seating 7 are her two top needs. The car she bought has mechanical trouble, poor gas mil More

by ohhkay2401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty, Finance Department
May 07, 2013 -

Sunset Chevrolet responded

It pains me to hear you have such feelings towards our team here at Sunset Chevy. Regardless of who you are or what you're looking for, our team is ready to go above and beyond to provide the best and most fulfilling dealership experience available. We treat every customer how we would like to be treated, with honesty and respect. Please don't hesitate to stop by or contact me directly. It would be my pleasure to speak with you about your daughter's experiences and see what can be done to resolve this. Sincerely, Tyler Foss - Sales Manager tylerfoss@gmail.com

March 07, 2013

Great job Dave! Ask to work with Dave, a no pressure sales man. Extremely helpful, and resourceful. Sunset is a great dealer to buy your vehicle from. More

by Rmickey88
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Mar 07, 2013 -

Sunset Chevrolet responded

Thank you so much for taking the time to leave this wonderful review. Dave will be ecstatic to hear you left the dealership with such positive regard.We work hard to ensure that each and every one of our customers has a wonderful car-buying experience. The great feelings that go along with owning a new car should start at the dealership and we do everything we can to make sure that happens. Enjoy your new car and please stop by anytime. You can also check us out on Facebook and Twitter for the latest deals, coupons and specials! Tyler Foss - Sales Manager tylerfoss@gmail.com

February 25, 2013

I'm a senior citizen so I've purchased a lot of cars. This was by far my best car buying experience ever. Thanks Dave! More

by cruzer13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Mar 07, 2013 -

Sunset Chevrolet responded

I am glad to hear you had such a great dealership experience. It was our pleasure to assist you in finding a new car. Everyone on our team is devoted to providing a warm atmosphere where customers like you can effortlessly browse the selection and locate what you're looking for. Plain and simple, we don't mind going the extra mile if it means a satisfied customer (you) leaves our doors with a phenomenal vehicle. Enjoy your new car and stop by anytime! In the meantime, stay up to date by following us on Facebook and Twitter. Tyler Foss - Sales Manager tylerfoss@gmail.com

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