Back

Sunset Chevrolet

Sumner, WA

4.4
1,514 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

Directions

By Type

Showing 1,514 reviews

August 15, 2013

To Whom It May Concern, My name is Bill Klem, I To Whom It May Concern, My name is Bill Klem, I have been dealing with Sunset Chevrolet for over 20 years and purchase 8 vehicles, all that ti More

by BillKlem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 16, 2013 -

Sunset Chevrolet responded

Bill, we would like to thank you for taking the time to share this story about your experiences buying eight vehicles at our dealership. The fact that we have such loyal customers lets us know we’re doing something right and customer testimonials like this is what makes us love doing our jobs. We’re sorry to hear about your most recent mishap with your truck, but it’s situations like this that really show the value of our Warranty Protection Forever so that when things go awry they are fixed at no cost to you. Car troubles are stressful, but as you know you can always count on Mike to keep you updated on the status and ensure that effective repairs are made the first time. We can’t forget about Jim! You are absolutely right in calling him an outstanding sales representative and we couldn’t be happier to hear that he has helped you find three vehicles at our dealership. Bill, thanks again for the great comments. These are very important to us and to future car buyers….like your own family, friends, neighbors, and co-workers. Jim, Mike and the entire staff at Sunset Chevrolet will provide them exactly the same customer service you have now come to expect. Stay in touch with us on Facebook and Twitter where we’re always posting updates and specials, not to mention fun events! Take care, and we’ll see you soon!” All the best, Tyler Foss

August 14, 2013

We have botten 2 trucks now from Sunset Chevrolet and have had very positive experiences. They have a good selection. Good prices. And, their sales and service people are great. We would recommend Sunset More

by mderlenmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Aug 15, 2013 -

Sunset Chevrolet responded

Thanks so much for the great review and for your business!!! We love to hear from repeat customers!! It means we are doing things right!! You know, it seems like Dave Goeke gets a lot of comments like this from his customers….and friends. Dave has been here for several years and does a great job for both Sunset Chevrolet and all of his customers. Dave would appreciate your recommendation to anyone you know even thinking about a new or pre-owned car, truck, or SUV. Dave will treat them right! Be sure to follow us on Facebook and Twitter for specials, special offers, and events at Sunset Chevrolet. We have lots of fun stuff planned. Thanks again for your business and for the great review!!! Best, Tyler Foss

July 14, 2013

My girlfriend and I were in search of a new to us kind of vehicle, and have another child on the way, so we were desperate for another car. From the very beginning of the adventure our salesmen Zack was extr More

by buswellbrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack, Finance Department
Jul 19, 2013 -

Sunset Chevrolet responded

Thank you for taking the time to leave this great review and recommendation! I am happy to hear that Zack was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

July 01, 2013

Best buying experience ever!! I didn't think I would be able to purchase the truck I wanted. Sunset made it possible, Price will never be a reason to not buy here. A neighbor of mine recommended Sunset More

by JustinSmith1088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Jul 01, 2013 -

Sunset Chevrolet responded

Justin, we're glad to hear you were so impressed by your new car venture here at Sunset Chevrolet. It is our passion to provide you with the greatest service from top to bottom. From the minute you walk through our doors to the moment you drive off the lot, our team is right there, ready to assist with whatever questions, comments or concerns you may have. We go the extra mile so you don't have to. Enjoy your new vehicle, stay safe out there and we look forward to seeing you and your mom in the future! Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

June 04, 2013

Ian and Matt were very helpful in removing my fan and fan clutch from the water pump that had rusted together. Matt was able to remove it in about ten minutes and I was not charged for job. I appreciate thei More

by JohnKaiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian and Matt, Service Department
Jun 05, 2013 -

Sunset Chevrolet responded

John, I am very glad to hear that Ian and Matt were able to help you remove your fan and fan clutch from the vehicle's water pump. You never truly know what to expect from your vehicle and sometimes things need attention. Luckily, our experience technicians are prepared to handle any and everything that may come your way, so that you can get back out and on the roads in a quick and timely manner. Thank you for visiting and taking the time to leave this review. Our knowledgeable team will be here for you if anything else ever arises! Sincerely, Randy Robinson - Service Manager randy@sunsetchev.com

May 30, 2013

Dropped by to see if all the ads about Sunset Chevy in tiny Sumner were valid. Boy were they ever! What an outstanding experience. From the time I arrived to final signing of the paperwork I could not More

by gene33124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goeke
Jun 03, 2013 -

Sunset Chevrolet responded

Gene, it is terrific to hear that you had such an outstanding experience! From the minute you walk in, until the moment you drive off the lot, Dave and the rest of our team and there to assist you with any and every automotive-related question or concern you may have. We go the extra mile to provide you with the most straight forward and comprehensive experience on the market. Enjoy your new Silverado and feel free to stop by or call if you ever need anything else! All the best, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 11, 2013

Testimonial: We have never had such a wonderful Testimonial: We have never had such a wonderful experience purchasing a new vehicle. From the moment we walked into Sunset Chevrolet we never fe More

by MarthaShadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Giefer
May 14, 2013 -

Sunset Chevrolet responded

Martha, thank you so much for taking the time to leave this wonderful review. It is our passion to provide you with the most pleasant and comprehensive car-buying experience available. DJ is an absolutely invaluable member of our strong team and will be very pleased to hear of your kind words. Industry-leading service stems from a devotion to excellence and a strong backbone of honesty, integrity and respect. We do what we can to provide you with everything you may need to make the best and most informed new car purchase. I am glad to hear you were so pleased with your experience. Feel free to stop by anytime with any additional questions or concerns! Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 11, 2013

I bought a truck and it blew up in 45 days and they refuse to fix it or get me into another truck, they are rude, and use foul language,i let everybody know about there poor service More

by baby28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tyler foss, Finance Department
Jun 03, 2013 -

Sunset Chevrolet responded

I regret to hear such things about your dealership experience. We are dedicated to providing all of our customers with the highest levels of service on every level. It is our mission to satisfy every one of your automotive needs, goals and objectives, regardless of what they may be. Please don't hesitate to call or contact us here at the dealership. It would be my pleasure to speak with you and see what can be done to remedy your experience. Regards, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 07, 2013

This was my first New vehicle purchase. Dave made sure everything went smoothly when puchasing my New Silverado 1500. He was great to work with and will send anyone looking for a new vehicle his way. More

by dke720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
May 08, 2013 -

Sunset Chevrolet responded

Congratulations on your first new vehicle purchase! Dave is an absolutely wonderful member of our team and he will be pleased to hear that you're so content with your experience. Everyone on our team goes the extra mile for great customers like you, to promote the best and most welcoming atmosphere imaginable. Having great cars and trucks is not enough. It takes an extra zeal to provide the knowledge and input so that you can find that great new vehicle with the least amount of hassle. Enjoy the new Silverado! We look forward to seeing you again soon. Best, Tyler Foss - Sales Manager tylerfoss@gmail.com

May 07, 2013

My husband and I were looking for a vehicle to replace a family Chevy truck. After much research on the computer we ended our search at Sunset. The level of service we received, well, hard to put into wor More

by Kirkwoods32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kinman, Finance Department
May 08, 2013 -

Sunset Chevrolet responded

I am so happy to hear you had such a pleasant car-buying experience. Our team is devoted to just that, ensuring you experience the best and nothing less. Whether we're helping you on the phone, the internet or in the dealership, we are prepared to handle any and every question you may have. We do everything in our power to make the process as easy and straightforward as possible, so that you can get back out and on the road. Enjoy your new car and please, don't hesitate to stop by or call if you have any additional questions. Until next time! Best, Tyler Foss - Sales Manager tylerfoss@gmail.com

...
144
...