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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

October 11, 2013

I thought that I would never write a review for a car dealership, let alone a positive one. Never say never. I have owned 33 vehicles in my life. Never once have I had a quality enjoyable experience, bef More

by Bruceholcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Abbott
Oct 14, 2013 -

Sunset Chevrolet responded

Bruce, Wow!!! That might be the very best review we have ever received. Thank you so much for taking the time to write and to share your experiences with Sunset Chevrolet with others. Would it be okay to use excerpts from your letter in our advertising? Maybe we will even have you do a testimonial TV spot on camera!!! :) John is a true professional. There too few like him and we are excited to have him on the team (John’s a pretty good fisherman too! :). He will take good care of you, your friends, and family…as he does all his customers. He gets great reviews very often. Again, if this was you first run at writing reviews….keep it up!!! You are a natural!!! Thank you so much!!! Be sure to “Like” us Facebook and “Follow” us on Twitter for upcoming events and service specials. Now, get out there and enjoy that Hummer!!! Tyler Foss

Oct 15, 2013 -

Bruceholcomb responded

Tyler Foss, You are most welcomed. Yes, you may use excerpts from my review. I find it very interesting that days later, the smile is still upon my face from my car purchasing experience at Sunset Chevrolet.

October 07, 2013

Bob Fish is awesome! He works for you. Go see him, your experience will be great. Brought my trade, got what I wanted for it and they went to Yakima to get the truck I was looking for. Couldn't have asked More

by ScaryZ71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fish, Bob Fish
Oct 07, 2013 -

Sunset Chevrolet responded

We agree…BOB FISH IS AWESOME!!! Everybody seems to love Bob and we are very lucky to have him on the Sunset Chevrolet team. You know, every car dealership has cars. The difference is in the people (like Bob Fish) and the added value the dealership provides the customer…like “Warranty Protection Forever”. Sunset Chevrolet will always go the extra mile…or in this case 100 or so extra miles to Yakima to get just the truck you wanted. We will do whatever it takes. Thanks for the great review. These are very important to us. Be sure to personally send all your friends, neighbors, and coworkers to see Bob after they see your new truck (just in case they did not read this). :) !! “Like” us on Facebook and follow us on Twitter for upcoming dealership specials that will save you money. Now, go out and enjoy that new truck!!! Tyler Foss.

September 23, 2013

I traded in my old 1999 Mazda pick-up for a 2009 Tacoma TRD. I worked with Todd and he was excellent at what he does. He fought for us to get the best deal he could and succeeded, without putting on excess More

by JacobHoptowit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Finance Department
September 21, 2013

This is our 5th vehicle from Sunset. They are the best at what they do. Sunset is always a first and last stop when we are looking for a new vehicle. More

by daffydad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Abbott
September 21, 2013

I traded in my truck. John did everything it took to make sure I left with a dependable car knowing I was returning to Houston Texas. The car had troubles and he fought to make sure everything was in working More

by jallen1327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Abbott
September 15, 2013

I started my car search online and Sunset was quick to respond to my email with questions in regards to a car that they had listed online. Once I had all the questions answered I then went down to take a More

by vasttwin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Abbott
Sep 16, 2013 -

Sunset Chevrolet responded

We are very pleased to hear that you were able to purchase the car you desired, and that John made sure you were well taken care of during the process. It is our ongoing to mission to give every customer a similar experience to yours, and we appreciate you taking the time to let us know we are making headway in this regard. Please let us know how the vehicle is working out through Facebook and Twitter, and if you ever have any questions or need a service do not hesitate to contact us or stop by the dealership. Regards, Tyler Foss

September 10, 2013

There are several closer Chevy dealerships located closer to our home, however, finding the best is more important than convenience. That led us to Sunset Chevy, more than 31 miles from home, and to the sal More

by Volt2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Finance Department
September 09, 2013

David was a very pleasant person to work with and also made us feel very welcomed (: He took allot of time with us going over every inch of the truck and was able to answer all of our questions.. We wer More

by Joyce1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
August 28, 2013

Thank you for everything! The whole experience was wonderful. Daniel and Todd were both very helpful and very knowledgeable. I will definitely be sending more people there way. More

by lhelnore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hart and Todd Byersdorf, Finance Department
Aug 30, 2013 -

Sunset Chevrolet responded

We are glad to hear about your positive experience at Sunset Chevrolet. Both Daniel and Todd are valuable members of the team, and we appreciate you taking the time to highlight their ongoing efforts in providing excellent customer service. We always seek to treat our customers with respect, courtesy, and fairness, and we are glad to hear that Daniel and Todd are demonstrating these qualities. Of course, we would appreciate any recommendations you make to your friends and family, and we will try our best to provide them with the same quality service you experienced. If you need anything else, do not hesitate to stop by the dealership, and keep us updated through Facebook and Twitter on how you are doing. Again, thank you for your kind testimonial. It allows us to recognize where me are having successes and how to proceed with future customers. Sincerely, Tyler Foss

August 26, 2013

I have been dealing with Mike for a few years now. He always takes care of me and my needs. He is very honest and genuinely cares when it comes to what needs to be serviced on my vehicle. He keeps me c More

by ryalst9937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Odom, Service Department
Aug 28, 2013 -

Sunset Chevrolet responded

We are glad to hear about your positive experience with Mike over the years, and value his contribution to the dealership. Your kind words indicate that we are doing right by our customers, and that is most important to Sunset Chevrolet. Honesty and respect are important within any relationship and we are happy to hear Mike displays these qualities. He has been a valuable member to the Sunset Chevrolet family and we are happy to see his efforts make positive contributions in the lives of our customers. Let us know about your future experiences with the dealership and Mike so that we may continue to provide the utmost level of customer support. Again, thank you for your testimonial and we hope that no matter which member of our staff you work with that you receive the same quality of service and support. Keep us informed on Facebook and Twitter of your experiences and we will be sure to take them to heart. All the best, Tyler Foss - Sales Manager, tylerfoss@gmail.com

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