Sunset Chevrolet
Sumner, WA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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My husband and I are planning on starting a family soon and needed to replace my 2007 Jeep Compass that was quickly becoming to small and inefficient for us. We began researching family friendly cars last and needed to replace my 2007 Jeep Compass that was quickly becoming to small and inefficient for us. We began researching family friendly cars last week and had decided we wanted to look at Hyundai vehicles for their ratings over the last few years. We had heard that Korum in Puyallup was running a deal for Boeing employees and giving them and incredible discount on vehicles! So we went down wanting to look at the Hyundai Santa Fe, it was a nightmare. They ran us around looking at vehicles way out of our budget especially considering part of our loan for the jeep would have to be rolled over. The man that helped us actually had us looking at 40,000 dollar vehicles after I had specifically asked him to look at the numbers and work backwards so we wouldn't be looking at vehicles out of our price range! Later after three hours of horrible service, no one listening to my husband and I and a manager that didn't have time to talk to use we asked for our keys and they didn't want to give them back! The very new sales man wanted us to talk to the manager which up unto this point did not have the time or decency to talk to us. Needless to say when we finally left we decided to try one more lot, and boy am glad that we did! We were quickly met in the lot between 7-8 p.m. by a magnificent man by the name of TOMMY COFFEE! First of all his name is epic, but his customer service was well over outstanding. We immediately felt like Tommy was listening to our needs, concerns, financial restrictions and our emotions. He had us drive a 2010 Hyundai Tucson that was stocked to the roof with extras and let me tell you it was amazing! It felt secure, safe, comfortable and he let us drive it until we were really comfortable. Do you know how when you buy cars the portion filled with numbers is always a frustrating blur? Yeah well we didn't feel that this time, he really worked with us and the manager to figure out a set of numbers that would really work for us. Which was hard because with the roll over from the Jeep loan and our lack of a down payment because we are in the midst of fertility problems and have already been through one round our savings was tapped. But Tommy and his manager made it work! They found a way to make it possible for us to walk out with an upgraded car that night! Furthermore, the next day on our way to the fertility clinic in Seattle we noticed that the late night detail was a bit messy and that we hadn't noticed the night before when test driving that there was a very annoying and unfortunate chip in the drivers line of sight. We called Tommy that day and asked me to bring the car back in on Monday, upon doing so they had a vehicle for me to borrow while they re-detailed it and replaced the window. They were again amazing! We will never buy another care from anywhere else and will be sending all of our friends and family here in the future. From the growing Johnston family thank you very, very much! More
Beware of the “Life Time Warranty”. I bought a Truck from Sunset Chevrolet based on the life time warranty and the fact that I was promised by the Used Car Manager and Internet Sales Manager that they w from Sunset Chevrolet based on the life time warranty and the fact that I was promised by the Used Car Manager and Internet Sales Manager that they would take care of any issues with this truck. The 1st 12 weeks I owned it the dealership had it for 8 of these weeks. The fixes that should have only taken a couple of weeks turned into 8. The problem is that nobody seemed to care that it was taking an enormous amount of time to fix my truck to the standards I was promised at purchase time. I would pick it up and they said it was done only to find out the work was still not complete! The most recent issue is a very irritating whistling noise. Their so called mechanic diagnosed it as a tire problem. Disagreeing with him they took another look at it and found out that the turbo is going out. – Awesome Mechanic! Do you think they would fix it – no! They classify it as a problem but it’s not broke so they will not fix it until it completely goes out. After calling around I found out that is why other shops will not touch this Warranty program, they say it’s a joke and that they will not get paid for their work. Beware hope this helps someone else – In my opinion Sunset Chevrolet has poor customer service, no honor and will screw you. More
Clay Isom, has been on the lookout to find me the perfect car! It was great I didn't have to keep coming in and looking, he was looking for me and knew exactly what I wanted. Clayton was working with Dave Go car! It was great I didn't have to keep coming in and looking, he was looking for me and knew exactly what I wanted. Clayton was working with Dave Goeke to find it and to help me purchase it. I got the call and came in and meet with Dave and It was great! Absolutely kind, friendly, helpful. He took great care of me the entire time and made me feel like a valued customer. Excellent service! More
I have friends that work at this dealership and have had nothing but good things to say about the people and the service they provide to their customers, that is why my wife and I chose Sunset Chevrolet. nothing but good things to say about the people and the service they provide to their customers, that is why my wife and I chose Sunset Chevrolet. More
I gave Sunset Chevrolet (Justin Eide) a great rating because they worked with me to get exactly the vehicle I wanted at what I feel was a great price. They were friendly without being aggressive. All because they worked with me to get exactly the vehicle I wanted at what I feel was a great price. They were friendly without being aggressive. All my questions were answered and I didn't feel rushed or pressured. The experience of buying a car with Sunset Chevrolet was a very positive one for me. More
I was considering a few different Chevy/GMC 2500HD's that Sunset had in stock, and in the previous week I had dealt with a lady named Jessica I believe, she was very helpful, and full of information, bu that Sunset had in stock, and in the previous week I had dealt with a lady named Jessica I believe, she was very helpful, and full of information, but somehow Marco (Mark) took over. I must say, up until last night he HAD been somewhat helpful, but I am an hour and a half (1-way) from the dealership, so I sent a message requesting to talk price over the email before I waste a whole day driving down there, here is what I wrote.... Mark, I had written you 2 more messages but never heard back. Pretty much I was saying I'm in Marysville, and am not going to drive all the way down there just for a test drive and tire kicking, I want to know what to expect price-wise before I make an hour and a half one way drive. I've got my own shop, so I don't need the "lifetime warranty" or oil changes that you guys have, and that's all rolled into the price, so what can you do price-wise? I have looked up the KBB value on both that truck and my current truck to get an idea what my trade is worth and what to pay, even though that Chevy has been wrecked, so that doesn't help. Let me know and I'll see if I think it's worth a trip. Thank you MY NAME Here is the response that I got back..... Unfortunately, I was unable answer to answer as quickly as you wished because occasionally I do actually have the opportunity to help customers who are here at the dealership. I am not really in the position to negotiate against myself. I sent you the information that you requested so feel free to make me an offer if you like. Congratulations on owning your own shop! Our Lifetime Warranty includes parts; even a plumber has to pay the water bill. The truck was not "wrecked" which would mean a branded title. We don't sell "wrecked" trucks. Thanks again for considering Sunset Chevrolet. All he had to say was, "I'm sorry, I cannot talk price via email", and I would've looked somewhere else. Instead I get this ridiculous piece of customer relations, insuring that neither I, nor any of my friends and family will either, (and we are a GM family), and I will post this email for everyone who stops by to see. And just for the record, the truck HAS been in a wreck, I have the "Carfax" and "Autocheck" right here to prove it. So apparently they are also trying to lie and say that a vehicle that has been reported in an accident, by the Boulder City Police Department, was never wrecked, I guess the Police are lying? I was VERY seriously considering buying from them until this customer service fiasco, apparently they could care less about the customer, all they want is your money, and if you won't dish it out immediately, they tell you where to stick it. More
We had been looking for a 2006 or newer corvette,I heard about a 06 Z06 that was a recent trade on a new 2014.We first talked to daniel hart and then DaveGoeke .They were both very helpful.I drove the corve about a 06 Z06 that was a recent trade on a new 2014.We first talked to daniel hart and then DaveGoeke .They were both very helpful.I drove the corvette and beleive it or not we decided it was way more car than we needed,At which point Dave showed us a 2012 corvette grand sport,Both of the sales people took the time we needed for our purchase of this wonderful car.I have been back a couple of times to talk to dave about systems on this car and he has done an excellent job giving me info. GO DAVE AND THANK YOU VERY MUCH WE LOVE THE CAR!!!!!!!!!!! More
We drove over 267 miles one way to look at a 2007 Yukon Denali and it was well worth the drive. Our salesman Jim Triggs was the BEST anyone could ask for. He was very knowledgeable, generous and friendly. Denali and it was well worth the drive. Our salesman Jim Triggs was the BEST anyone could ask for. He was very knowledgeable, generous and friendly. John Hall was also very helpful in getting us the best deal he could on our trade in. If we are ever in the need to purchase another vehicle we will defiantly make the drive back over to Sunset Chevrolet. We would recommend Sunset Chevrolet to anyone looking to purchase a new or used vehicle. Almost all of there vehicles have a limited powertrain warrenty. Thank you again Jim Triggs and John Hall for a wonderful experience! Thank You, Aaron & Brandy Garner Redmond, Or 97756 More
I recently purchased a new car from Dave Goeke at Sunset Chevrolet in Sumner. Dave was a huge help in this process. He was very knowledgeable about all the cars I looked at and helped me pick out a car that Chevrolet in Sumner. Dave was a huge help in this process. He was very knowledgeable about all the cars I looked at and helped me pick out a car that was exactly what I was looking for. Dave was also very fair when it came to negotiating the price of the car and helped me get the deal I needed to purchase the car. I would recommend Dave Goeke to any of my friends, and if I but another vehicle, I will purchase one from Dave. Big thanks to the Sunset Chevrolet Staff More
From my very first conversation with John Abbott he put me at ease making my buying experience the most pleasant ever. I had been to other car lots and they just wasted my time and insulted me because I ha me at ease making my buying experience the most pleasant ever. I had been to other car lots and they just wasted my time and insulted me because I have not had to finance anything for over 15 years, showing that I had no active credit. This Dealership made sure my wife and I were comfortable and made sure we knew that what we were looking for was important to them. When the car we were looking at sold before we could get the paperwork done, they suggested a newer vehicle for about the same money with fewer miles, so I test drove it and went back in to finish paperwork, then I figured they would call me when it was approved like the other lots did to me, as I was about to leave they said, "Your car is being detailed and will be done shortly" from that moment on I couldn't stop smiling. Yes Sunset Chevrolet gets an A+ rating from me, I won't ever waste my time again with any other Dealership, and will send you anyone that asks where they can get a good car deal! More