Sunset Chevrolet

Great price, great service and warranty! Sunset Chevrolet has a very large selection and I was able to get a great deal. David Goeke is a true professional and really knows his stuff. I would Sunset Chevrolet has a very large selection and I was able to get a great deal. David Goeke is a true professional and really knows his stuff. I would highly recommend working with him because not only will he make sure he finds the right car for you, but will also make sure you get a great price as well. Matt in the finance department was also a great person to work with. He came through with a great deal for me that I really thought I wasn't going to be able to get. Thanks, guys!!! I appreciate all the hard work! More

Fraudulent Answers and Poor Service I had an appointment made via Sunset's web site. When I got to Sunset, prior to my appointment time I checked in and was told I had no appointment, I had an appointment made via Sunset's web site. When I got to Sunset, prior to my appointment time I checked in and was told I had no appointment, had the conformation in my truck that said I did. I was told that they would fit me in. I informed the service writer of my needs; 1- Free oil Change, 2- Tire Pressure warning light troubles (third time since purchase), 3- Battery Light illuminating twice in the last 5 months. 4-Check Engine Light On, 5- Wash the truck. I was told of possible charges when I stated I had an extended warranty and was told I had none according to their records, my response, yes I have a bumper to bumper three year or thirty-six thousand mile GM plan. Again was told can't have they don't sell that plan. I went to my truck and presented the service writer my copy of the warranty. I was told it would take a couple of hours to repair, two hours I am fine with that. Communicated the TPS concern being over-sensitive and not being repaired in previous visits, the service writer then proceeded to tell me that that is the way it is and tried to make me feel as if! don't know what I am talking about, being a person with a mechanical aptitude and knowing something about cars, I didn't fall off the turnip truck yesterday, you can see how far I got and was told they will reset the parameters. I was in the waiting room and again the service writer contacted me about the battery light problem, was told that nothing could be found on the intermittent problem, but his tech told him I should be plugging in the block heater in temperatures under 40 degrees, wrong, if that was the case, it would have to be plugged in 9 months of the year. Do you think I would buy this too, I'm not stupid. The check engine light went fine I had the trouble codes scanned prior to taking the truck in. The free oil change not a problem, but talking to others in the waiting room who had appointments, I was told they routinely takes an hour to and hour and a half for the free service. A lot of time for just changing the oil and filter. I feel that if you get you should get a vehicle inspection as well, great selling opportunities, but no. I feel that you should be giving a customer a quick inspection in order to make your customer aware of current or possible future repairs. The last complaint is minor but, every visit I have asked for them to wash my truck, has it happened no! I said that was the last complaint, not. When you are done with the vehicle and park it in the lot for pick-up, you don't stack vehicle in front of it. I am disabled and it is hard for me to get in and out of my vehicle enough, but having to run back and forth to get the vehicle moved hurts. I am a dis-satisfied customer and would like some answers. John L. Gehringer Roy, WA More

Quality, friendlesness, knowledge The title says it all. DJ, my sales-person listened to my needs, had the knowlegde of the products that would fit them and the easy going friendlynes The title says it all. DJ, my sales-person listened to my needs, had the knowlegde of the products that would fit them and the easy going friendlyness to relate them to myself and my wife making meaniingful suggestions as we progressed. I have been a loyal coustomer of Sunset for years but hae never worked with DJ before. He make the entire process, from beginning to end, a pleasure. The after purchase care has bee the best ever and I know he and the rest of the staff are there to assist with whatever needs my arise. This was a 10 our ot 10 experience. More

Had an awesome experience with no hassle. The sales team knew what I was in the market for and delivered. I'm completely satisfied with my purchase and staff! knew what I was in the market for and delivered. I'm completely satisfied with my purchase and staff! More

BEWARE OF THE LIFETIME POWERTRAN WARRANTY SERVICE!!!!!!!!!! Purchased a used GMC Denali and within 4 months during first oil change was advised the oil pan was leaking and it was a seal. I th SERVICE!!!!!!!!!! Purchased a used GMC Denali and within 4 months during first oil change was advised the oil pan was leaking and it was a seal. I think perfect, good thing I got the lifetime powertran warranty. Only to find out there is "FINE PRINT". I was told the oil pan is covered for any failure and if it fails the gasket is covered, but in this case because just the gasket failed it is not covered, $475 please. How does an oil pan fail unless it is punched wrong or something of that sort? Very disappointed and I will not be purchasing another vehicle under this cheesy warranty. More

I found Sunset Chevy on Craigslist looking for a good deal. I set up an appointment for the next day. My Salesman was Todd Byersdorf. They treated with royalty and made me feel very special with warm ope deal. I set up an appointment for the next day. My Salesman was Todd Byersdorf. They treated with royalty and made me feel very special with warm open arms. Todd found me a great vehicle that I very happy with. We took a test drove and they gave me a great deal! Plus to top the cake, they gave me a lifetime warranty on the vehicle that is good anywhere. I plan to drive the 45 minutes out of my way just to have it serviced here. I believe in trust and have worked at dealerships before and its hard to find a good company and salesman like they had here! I couldn't be more happier with these guys, the sales manager greeted me personally and knew my name by memory. They really have their stuff together here. Thanks again Todd and Tyler!! More

My wife has always looked for a salesperson first when My wife has always looked for a salesperson first when she makes major purchaces. I took her advice and was introduced to Dave Goeke about 7 months a My wife has always looked for a salesperson first when she makes major purchaces. I took her advice and was introduced to Dave Goeke about 7 months ago. I was looking to buy the new C7 corvette conv. He kept in touch with me during that time and when the first convertible Corvette came in he gave me a call. Needless to say I bought the car the next day, its the most expensive car I've bought. But it was the easiest purchace thanks to Dave Goeke. If you are looking for a great salesperson look no further and get in touch with Dave. My overall experience with Sunset Chevrolet and Dave Goeke has been great... More

Beware of the “Life Time Warranty”. I bought a Truck from Sunset Chevrolet based on the life time warranty and the fact that I was promised by the Used Car Manager and Internet Sales Manager that they w from Sunset Chevrolet based on the life time warranty and the fact that I was promised by the Used Car Manager and Internet Sales Manager that they would take care of any issues with this truck. The 1st 12 weeks I owned it the dealership had it for 8 of these weeks. The fixes that should have only taken a couple of weeks turned into 8. The problem is that nobody seemed to care that it was taking an enormous amount of time to fix my truck to the standards I was promised at purchase time. I would pick it up and they said it was done only to find out the work was still not complete! The most recent issue is a very irritating whistling noise. Their so called mechanic diagnosed it as a tire problem. Disagreeing with him they took another look at it and found out that the turbo is going out. – Awesome Mechanic! Do you think they would fix it – no! They classify it as a problem but it’s not broke so they will not fix it until it completely goes out. After calling around I found out that is why other shops will not touch this Warranty program, they say it’s a joke and that they will not get paid for their work. Beware hope this helps someone else – In my opinion Sunset Chevrolet has poor customer service, no honor and will screw you. More