Sunset Chevrolet

Not pleased. Talked with a very helpful salesman on the phone but got a different one when I went in. Mr. Scenck started out very helpful but it soon turned bad. H Talked with a very helpful salesman on the phone but got a different one when I went in. Mr. Scenck started out very helpful but it soon turned bad. He was making very sexual unnecessary comments, maybe thinking that's what women like? I'm not sure. But he was very inappropriate. After reading other Yelp reviews about Mr. Scenck I relieve that this is this salesmans tactic. I would ask for a different salesman when you go, unless you like being verbally and visually harassed. More

Thank You! Kudos to Mike Odom and Tim( mechanic that did all the repairs, my apologies for not catching your last name) in your service department for going abov Kudos to Mike Odom and Tim( mechanic that did all the repairs, my apologies for not catching your last name) in your service department for going above and beyond in getting my Trailblazer SS fixed. Transportation was provided while my car was being fixed. Follow up phone calls were made in what repairs were needed. And the big kicker for me was having my car delivered back to my work since my work day is hectic, definitely wasn't expecting that but was greatly appreciative of the Customer Service. Thank you again for taking the stress out of all this! More

Best Sales and Buying Experience Ever!!! We recently went to Sunset Chevrolet in Sumner to browse new economical cars; however the new Camaro caught our eyes. After taking it for a test driv We recently went to Sunset Chevrolet in Sumner to browse new economical cars; however the new Camaro caught our eyes. After taking it for a test drive with Lorin, we simply love the car but it didn’t fit my budget. We were then approached by Dave Goeke. He not only listen but was very knowledgeable and knew exactly what we were looking for. I am not sure how he magically found the car for us but he completely made our day. Dave provided excellent service and was also very fair when it came to negotiating the price of the car. I would recommend Dave Goeke to any of my friends!!! KUDOS to you DAVE and Big thanks to Cindy in Finance. Best Sales and Buying Experience ever!!! Thanks, Maggie and Dan More

Best experience buying a truck!! John worked hard to get what we wanted and worked on the price to match where we wanted to be. Great experience. Highly recommended!!!! John worked hard to get what we wanted and worked on the price to match where we wanted to be. Great experience. Highly recommended!!!! More

2014 chevy cruze diesel I just wanted to thank all the folks at sunset Chevrolet for being the best dealership in the pacific northwest. I have been a long time customer and I just wanted to thank all the folks at sunset Chevrolet for being the best dealership in the pacific northwest. I have been a long time customer and would not even conceder doing business any where else. I would also want to say thank you to Dave Goeke my sales person who helped me with the purchase of my 2014 Chevy cruze diesel. I have had the car for about a month and I just love it. I am getting about 42mpg some city and some hwy. and just got 56.7mpg on a trip to eastern WA. Keep up the good work you have a customer for life. Ron Price More

First New Car I am a recent college graduate and found myself without a car. I had been saving for several months and when I was ready to finally make my purchase I I am a recent college graduate and found myself without a car. I had been saving for several months and when I was ready to finally make my purchase I was referred to David. He was so hopefully and helped me get the car I wanted at a price I could work with. College was not cheap and neither are my monthly payments on those loans. Buying a first new car can be scary and overwhelming but after working with David, I'm at ease. I love my new car and I'm not sure I could have made it work going elsewhere. Thanks David! More

Great price, great service and warranty! Sunset Chevrolet has a very large selection and I was able to get a great deal. David Goeke is a true professional and really knows his stuff. I would Sunset Chevrolet has a very large selection and I was able to get a great deal. David Goeke is a true professional and really knows his stuff. I would highly recommend working with him because not only will he make sure he finds the right car for you, but will also make sure you get a great price as well. Matt in the finance department was also a great person to work with. He came through with a great deal for me that I really thought I wasn't going to be able to get. Thanks, guys!!! I appreciate all the hard work! More

Fraudulent Answers and Poor Service I had an appointment made via Sunset's web site. When I got to Sunset, prior to my appointment time I checked in and was told I had no appointment, I had an appointment made via Sunset's web site. When I got to Sunset, prior to my appointment time I checked in and was told I had no appointment, had the conformation in my truck that said I did. I was told that they would fit me in. I informed the service writer of my needs; 1- Free oil Change, 2- Tire Pressure warning light troubles (third time since purchase), 3- Battery Light illuminating twice in the last 5 months. 4-Check Engine Light On, 5- Wash the truck. I was told of possible charges when I stated I had an extended warranty and was told I had none according to their records, my response, yes I have a bumper to bumper three year or thirty-six thousand mile GM plan. Again was told can't have they don't sell that plan. I went to my truck and presented the service writer my copy of the warranty. I was told it would take a couple of hours to repair, two hours I am fine with that. Communicated the TPS concern being over-sensitive and not being repaired in previous visits, the service writer then proceeded to tell me that that is the way it is and tried to make me feel as if! don't know what I am talking about, being a person with a mechanical aptitude and knowing something about cars, I didn't fall off the turnip truck yesterday, you can see how far I got and was told they will reset the parameters. I was in the waiting room and again the service writer contacted me about the battery light problem, was told that nothing could be found on the intermittent problem, but his tech told him I should be plugging in the block heater in temperatures under 40 degrees, wrong, if that was the case, it would have to be plugged in 9 months of the year. Do you think I would buy this too, I'm not stupid. The check engine light went fine I had the trouble codes scanned prior to taking the truck in. The free oil change not a problem, but talking to others in the waiting room who had appointments, I was told they routinely takes an hour to and hour and a half for the free service. A lot of time for just changing the oil and filter. I feel that if you get you should get a vehicle inspection as well, great selling opportunities, but no. I feel that you should be giving a customer a quick inspection in order to make your customer aware of current or possible future repairs. The last complaint is minor but, every visit I have asked for them to wash my truck, has it happened no! I said that was the last complaint, not. When you are done with the vehicle and park it in the lot for pick-up, you don't stack vehicle in front of it. I am disabled and it is hard for me to get in and out of my vehicle enough, but having to run back and forth to get the vehicle moved hurts. I am a dis-satisfied customer and would like some answers. John L. Gehringer Roy, WA More