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Sunset Chevrolet

Sumner, WA

4.4
1,514 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,514 reviews

May 28, 2015

Great Service Some basic service needed to be done with replacement of a worn part and take care of a recall notice, Transmission service, oil change, turn signal a More

by floridasmitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Sweetnich, Service Department
May 28, 2015 -

Sunset Chevrolet responded

Thank you for coming in for your service and for being a part of the Sunset Family! We look forward to seeing you around the dealership again.

March 28, 2015

Young family with BEST car buying experience. My wife and I are a young family with 3 children. We had been looking for a specific 2015 1500 Chevy Silverado Crew Z71 truck for months. We had gone More

by Budhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fish, Mike(finance), Rachel Bower, Bob Fish
March 28, 2015

Sawyer Chevy Equinox Great customer service GreatGreat customer service customer service Great customer service Great customer servicGreat customer service e Great More

by ruger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bishop, Steve Bishop
March 15, 2015

Excellent My experience at Sunset was exceptional. My advisor, Pat, listens, asks pertinent questions, clearly explains what work needs to be done and has alwa More

by rahnadare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Sweetnich, Service Department
Mar 16, 2015 -

Sunset Chevrolet responded

We appreciate your kind words. It's great to know that Pat provided you with the high level of customer service that you deserve. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Ijoema Oluo - ijeoma@sunsetmarketing.com

March 11, 2015

Best Service Experience and Amazing Quality! We have use another Chevrolet Dealership before and were unhappy with the service...We were told by a friend to give Sunset Chevrolet in Sumner a try. More

by tammyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton, Service Department
Mar 11, 2015 -

Sunset Chevrolet responded

Tammy, feedback like this is always appreciated! Thank you for stopping by to write this positive review. Our team strives to provide an "above and beyond" level of service, and it's always rewarding to hear when we have succeeded at this. I'll be sure to pass along your kind words to Colton as well. Thank you for your recommendations and we look forward to seeing you again in the future! Best regards, Ijoema Oluo - ijeoma@sunsetmarketing.com

March 01, 2015

Liars, terrible workmanship Worst experience of my life in customer service with this company, they do not stand behind their work. They DO NOT honor there LIFETIME SERVICE WARRA More

by christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian and Roman, Service Department
Mar 02, 2015 -

Sunset Chevrolet responded

Christy, I have read your review and I am disappointed to hear about your experience with our service department. We pride ourselves on providing exceptional service and it does not sound like this was your experience. I would like to discuss the issue with you further and hopefully repair our business relationship. Please reach out at your convenience. Sincerely, Jon Noyes - Service Manager - jon@sunsetchev.com

December 23, 2014

Not being able to fix my car. Tried of smoke being blown up my xxx. Have had our car in the service department for over 75 day in the last year. We have been lied to multiple times More

by feeling screwed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian , Andy , Mike ,John and also hiccups McGee, Service Department
December 07, 2014

Wonderful shopping and support experiences We just bought our second Silverado from Sunset Chevy and will never buy a truck anywhere else. There is no pressure making the purchase as low stres More

by whitechev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Parts Department, Finance Department
December 06, 2014

AMAZING!!! I had an awesome salesman & an amazing experience! I will definitely return to Sunset Chevrolet when I need a new vehicle. I will be bringing me siste More

by Brendamayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Staff that I had contact with!, David Goeke, Lesa Greenwood, Service Department, Phil Mitchell, Parts Department, Finance Department
December 02, 2014

No communication!! Just as bad as NWMS. You know when I was first contacted by Justin at sunset I thought hey this dealership is an honest dealership that likes to help people out. I was ap More

by jwfinley83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, Matt, Finance Department, Justin Eide
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