Sunset Chevrolet

Bad bad customer service in service department I had a 5:00 appointment to have my 2014 camaro serviced and I drove around and around trying to find a place to park. An employee almost hit me when I had a 5:00 appointment to have my 2014 camaro serviced and I drove around and around trying to find a place to park. An employee almost hit me when I was turning around, I had to call to get someone's attention to tell me where I'm suppose to go, I guess the slow continual drive by wasn't obvious enough, I was told to pull inside they were opening the doors. Once inside I sat for 15 minutes still not knowing where I was supposed to leave it, no one said a single word or motion. I was completely ignored. Perhaps they were not happy to have a 5:00 appointment. I left and will go to any other Chevy dealer except this one. To bad for you, I just made the last payment and was planning on a new generation. More

We Were Pleasantly Surprised We were in the market for a new truck and saw the Sunset Chevrolet had one. I answered an online ad and got a call the next morning inviting me down We were in the market for a new truck and saw the Sunset Chevrolet had one. I answered an online ad and got a call the next morning inviting me down to take a look. I said that I was too far away to just come down and look, that I needed a reason to drive 90 minutes to come and see the truck. The salesman did not want to give me a price, so I thanked him and said if he decided to share a price and give me a reason to make the drive, that I would consider it. A couple of minutes later, Justin called back and was great! he had numbers and said he'd beat the best offer I had to date by $500. So we went down the next day and Justin hooked us up with Sean Stead, and we couldn't be happier. i would recommend both Sean and Justin to anyone looking for a car. They made a usually painful experience great for us. love these guys and love the dealership. We also found Scott, in finance to be gracious and helpful as well. As I said before, this process is not known as being enjoyable, but Sunset Chevrolet, along with Sean, Justin and Scott made it a great event and a great purchase for us. Bob & Di More

Patients and Understanding My Mother-in-Law was in the market for a new car. We knew that we wanted an SUV but had no idea what make model etc. Sammy was our salesman (I have My Mother-in-Law was in the market for a new car. We knew that we wanted an SUV but had no idea what make model etc. Sammy was our salesman (I have worked with him in the past) he took his time and drove us to the different lots that they have with a wide variety of new and used cars. He was patient and kind and went above and beyond to insure that the car was perfect for her. My Mother-in-Law is super happy with what they found for her. Thank you Sammy, and thank you Sunset. If you want an awesome salesman see Sammy. ? More

Service THE SERVICE DEPARTMENT TOLD ME 3 HOURS AND IT HAS NOW BEEN OVER 5 HOURS AND THEY STILL CAN NOT TELL ME WHAT TIME THEY WILL HAVE IT FINISHED! THE SERVICE DEPARTMENT TOLD ME 3 HOURS AND IT HAS NOW BEEN OVER 5 HOURS AND THEY STILL CAN NOT TELL ME WHAT TIME THEY WILL HAVE IT FINISHED! More

These guys are crooks! I gave them 1 star because I couldn't give them a lower rating. Worst car buying experience ever. Long story short the screwed me over pretty good and I gave them 1 star because I couldn't give them a lower rating. Worst car buying experience ever. Long story short the screwed me over pretty good and when I called them on it I got "this isn't our first rodeo see you in court" the way they do business it doesn't surprise me that they are use to seeing people in court. Save yourself the nightmare and shop elswhere! More