Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Chevrolet
Sumner, WA
1,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,526 reviews
July 20, 2017
Free Oil Change JOKE! I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..O I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..OK no problem. I made my appointment at 8:45 (earliest available) I was asked if I would like to wait (Thank Goodness I didnt!)...I politely declined and said I would be back in a few hours to pick it up. I was told that would be good. At 1:00 I returned for my car (4 1/2 hours later) and it had not even been looked at yet...let alone oil changed?! WHAT?!!! The Serviceman was stumbling all over himself stating that he thought he had a better part of the day to get it done...4 1/2 hours is not long enough for an oil change?! He said sorry all the guys are out to lunch! I let them all know how upset I was and I was quickly taken out to my car. I was asked if I would like to reschedule....WHAT?! HAHAHAH! Absolutely NOT!!! Sunset Chevrolet...It is BAD Business to promise something you are unable to deliver on!! GAMBLIN MOTORS HERE I COME! More
by Clubking
Employees Worked With
? Guy at the end of the Service Counter
July 17, 2017
Sunset Chevrolet is the BEst! We just purchased another car from Sunset Chevrolet. They are awesome, good prices, easy deals and no xx. We have worked with Dave Goeke for years an We just purchased another car from Sunset Chevrolet. They are awesome, good prices, easy deals and no xx. We have worked with Dave Goeke for years and would not consider buying from anyone else! More
by TJ
Employees Worked With
David Goeke
July 05, 2017
New Suburban experience at Sunset Chev Was a long time previous customer. Ended up buying a 2017 Suburban for $65k. The next day when we picked it up, the car wasn't even cleaned/detailed a Was a long time previous customer. Ended up buying a 2017 Suburban for $65k. The next day when we picked it up, the car wasn't even cleaned/detailed and was out of gas. When we called the salesperson (Iggy), he asked us to come back and allow them to detail it. We left the vehicle for 1/2 day, arrived and had to wait over an hour after their agreed time. The vehicle still wasn't professionally detailed and was still not filled up with gas. After we left, the salesperson told us that after we filled out an honest Customer Service survey they sent us (rated 4-5), they didn't feel necessary to fill up our gas and go 'above and beyond'! Wow, spend $65k and can't get a tank of gas? Why send a Survey out if they don't want honesty and if they would have provided the service promised, there wouldn't be any issues. As part of our agreement early on, we also need new Roof rails for our Yakima Skybox. This was also promised as our trade in had them on it. When we picked up our new vehicle, the rails were installed incorrectly and they don't accommodate our Yakima rack!! The following day, we left messages for the sales manager and owner letting him know what his sales team is 'not doing'. We haven't heard one word back!! More
by Shauna
Employees Worked With
Iggy
July 02, 2017
Fantastic Great experience! Awesome car at a great price. I would definitely recommend Sunset Chevrolet . Dave answered all my questions and made the process st Great experience! Awesome car at a great price. I would definitely recommend Sunset Chevrolet . Dave answered all my questions and made the process stress free. More
by MrsZ
Employees Worked With
David Goeke
May 16, 2017
Bad service, and informative staff I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout the day i was told still working on fuguring out the problem. By 2:00 pm i called again and was told the person working on my vehicle was out to lunch .3:30 i arrived to get an update and was told it was just being brought in to start diagnostic check.I was lied to 3 times by staff finding out later they put my vehicle in the back and forgot about it. I will ever take my vehicle yhere again i would pay $100 deductible to go some where else More
by shaun abbott
Employees Worked With
Scotty Farman
April 28, 2017
Above and beyond Sean Stead,Cynthia, Ty and everyone else THANK YOU for all you did for myself and my fiance. You went to all lengths to make things happen!!! Great se Sean Stead,Cynthia, Ty and everyone else THANK YOU for all you did for myself and my fiance. You went to all lengths to make things happen!!! Great service. More
by 67ChevelleLover
Employees Worked With
Ty as well., Finance Department, Sean Stead
April 16, 2017
Iggy you were right The truck, I traveled 400 miles to buy, was as good as described. Based on my experience with iggy I wouldn't hesitate to buy another car from sunset The truck, I traveled 400 miles to buy, was as good as described. Based on my experience with iggy I wouldn't hesitate to buy another car from sunset chev. Mahalo More
by Hoomanawanui
Employees Worked With
Iggy
April 09, 2017
What got me in the door Sean Stead was the reason I showed up at Sunset and purchased in the end. Being in sales I do not enjoy the car buying process and like to work out t Sean Stead was the reason I showed up at Sunset and purchased in the end. Being in sales I do not enjoy the car buying process and like to work out the details before driving in. Unlike other dealers in the area who just chased me to come in, Sean responded quickly with emails answering questions and letting us vet the situation before driving in. Then when we showed up he was ready to show us just what we wanted, hustled, listened and never pushed us anything. Great buying experience from someone who hates the car buying process. I would reach out to Sean and Sunset with confidence and we will be back. David Hokenson More
by David Hokenson
Employees Worked With
Sean Stead
April 01, 2017
Was super impressed! I flew down from out of state to go to another dealer who tried to cheat me. I happened to see the same car I was interested in over at Sunset so I we I flew down from out of state to go to another dealer who tried to cheat me. I happened to see the same car I was interested in over at Sunset so I went and looked. I had the absolute pleasure of working with Scotty and Ricky. These guys provided a better experience than I've ever seen before. I would fly to this area to buy cars any time! Best dealer I've ever worked with. More
by Griff
Employees Worked With
Scotty Farman
March 23, 2017
Horrible sales asociate experience Just left the used Sunset Chevrolet Dealership lot with no plans of returning. My daughter and I spotted a Toyota 4 Runner pulled up to the car, reali Just left the used Sunset Chevrolet Dealership lot with no plans of returning. My daughter and I spotted a Toyota 4 Runner pulled up to the car, realized it wasn't the year I was looking for, so we slowly drove away. My drivers window was half way down and I heard the sales man say loud enough for both of us to hear "xxxxx". I stopped and confronted him and he denied saying it. Unbelievable! If this is how a potintial costumer is treated while driving the lot, they will not get a penny of my hard earned money. More
by Hotyoga
Employees Worked With
Not sure of his name, no name badge but he was over 6' and smoking an E-Cig.
