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Sunset Chevrolet

Sumner, WA

4.3
1,519 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

November 05, 2017

Worth it for the warranty alone I seem to have bad luck with vehicles and was skeptical of the extended warranty that they include with used vehicles, but I had to use it this week a More

by Kate E Collinsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stalfort
October 04, 2017

Daughters first car buying experience We were out shopping for my daughters first car and had a bad experience at another dealership. We went to sunset chevy and Dave took great care of u More

by Bkzikan13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Oct 08, 2017 -

Sunset Chevrolet responded

Hi bkzikan13 - Thank you so much for the full rating; much appreciated! We are so happy that David was able to take great care of you; we will pass your praise on to him! Welcome to the family!

October 03, 2017

Nice and layed back We have purchased a few cars from Sunset but this last time our sales person has gone above and beyond to ensure we are happy. We will be returning wh More

by Haidagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Oct 08, 2017 -

Sunset Chevrolet responded

Hi Haidagirl - Thank you so much for the full rating; much appreciated! We are so happy that David was able to go above and beyond for you; we will pass your praise on to him! Thank you for being a loyal customer! Glad you are part of the family!

July 20, 2017

Free Oil Change JOKE! I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..O More

by Clubking
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
? Guy at the end of the Service Counter
July 17, 2017

Sunset Chevrolet is the BEst! We just purchased another car from Sunset Chevrolet. They are awesome, good prices, easy deals and no xx. We have worked with Dave Goeke for years an More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goeke
Jul 21, 2017 -

Sunset Chevrolet responded

Hi TJ - Thank you so much for your loyalty; we are flattered to have earned it. It is always a pleasure to help you find what you're looking for and we'll be sure to pass along your praise to Dave. We appreciate your business!

July 05, 2017

New Suburban experience at Sunset Chev Was a long time previous customer. Ended up buying a 2017 Suburban for $65k. The next day when we picked it up, the car wasn't even cleaned/detailed a More

by Shauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Iggy
Jul 08, 2017 -

Sunset Chevrolet responded

Shauna, we are very sorry to hear about the experience you had after your purchase. We can assure that in no way does the rating you give us ever effect the service that you are provided. One thing you failed to mention was that when you originally came to pick up your vehicle it did have a full tank of gas and you did drive it home. You brought the vehicle back to be detailed, since the detail given was not to your liking then proceeded to as for us to fill the tank again, which is not something us, or any other dealer for that matter, will do for you. Again, we apologize for any inconvenience you may have experienced and we can assure that the employees involved will be dealt with accordingly because like stated before, the score you give us in any survey will not effect how we service our customers. We also apologize for the lack of communication from our management team but our General Manager does rotate between all of our stores and can sometimes miss the messages left for him.

July 02, 2017

Fantastic Great experience! Awesome car at a great price. I would definitely recommend Sunset Chevrolet . Dave answered all my questions and made the process st More

by MrsZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goeke
Jul 06, 2017 -

Sunset Chevrolet responded

Hi Mrs. Z - Thank you so much for the five stars and your kind words. We are so happy to hear that you had an enjoyable experience with our dealership and that Dave especially was able to assist you in finding what you were looking for. We appreciate your business and welcome to the family!

May 16, 2017

Bad service, and informative staff I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout More

by shaun abbott
Recommend Dealer
No
Employees Worked With
Scotty Farman
April 28, 2017

Above and beyond Sean Stead,Cynthia, Ty and everyone else THANK YOU for all you did for myself and my fiance. You went to all lengths to make things happen!!! Great se More

by 67ChevelleLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty as well., Finance Department, Sean Stead
April 16, 2017

Iggy you were right The truck, I traveled 400 miles to buy, was as good as described. Based on my experience with iggy I wouldn't hesitate to buy another car from sunset More

by Hoomanawanui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iggy
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