Sunset Chevrolet

2013 GMC duramax nothing but problems We recently purchased a 2013 truck from Sunset Chevrolet, less then 2 months of Ownership the truck has been in their shop 6 times. Now they are te We recently purchased a 2013 truck from Sunset Chevrolet, less then 2 months of Ownership the truck has been in their shop 6 times. Now they are telling us the Turbo is going out. The sales department and service department just tell us what they think we want to hear and don't give us any real help. Not happy! A $50.000 truck And we can't drive it without the engine light coming on. More

The Service Department was great. They were very nice. I am b so thankful for the time extended in service department. Because of my unusual work schedule it was very hard for me to schedule an appointment I am b so thankful for the time extended in service department. Because of my unusual work schedule it was very hard for me to schedule an appointment. They were very courteous and nice. Thank you. More

Replace glowplug, oil change, airbag recall, Service for airbag recall, oil change, evaluate Onstar, service engine light on. Oil change & airbag replace went OK. Onstar tested fine after not w Service for airbag recall, oil change, evaluate Onstar, service engine light on. Oil change & airbag replace went OK. Onstar tested fine after not working in Canada. Sunset Service mgr (Chrissteen?) told me Onstar wont work in Canada. After calling Onstar they said they do have service in Canada though service is spotty. The check engine light was due to a bad glowplug (diesel) that needed to be replaced. Service mgr left message to call back to authorize work a little before 11:00am. After repeatedly trying to talk with her to start work she finally called me at 4:00pm. It was completed by 5:15pm when she called me to pick it up Workmanship seems fine. But the service mgr needs to return multiple calls throughout the day in a more professional & prompt manner The vehicle basically sat most of the day while she wouldnt answer the phone. She also needs to study Onstar system to better understand how it works. Overall not a good way to run a business and it reflects poorly on Sunset Chevs once outstanding reputation Hopefully she will learn from this to be better at her job. More

Always friendly and knowledgeable service. We have always received good service with courteous and knowledgeable service advisors. Most service and repairs are performed on the first visit, ver We have always received good service with courteous and knowledgeable service advisors. Most service and repairs are performed on the first visit, very good in my opinion More

Service of 2015 3500HD I have had my truck since August of 2014 and I have dealt with Ian since day one. This time when I came in to get my truck serviced I found out that I have had my truck since August of 2014 and I have dealt with Ian since day one. This time when I came in to get my truck serviced I found out that Ian no longer works for you. I waited about 5 min before being greeted with people walking back and forth looking up but not saying a word. They just kept working on what ever was more important. Once I was finally greeted the service gentleman was very nice to work with. When I received my phone call saying my service was completed I returned and went to pay for my additional items over and above my oil change, the gal that rang me up was very short, she didn’t say a word other then how much I owed and where to sign. After leaving the service department and getting to my truck I had oily finger prints all over my door, door handle, hood, grill and steering wheel. My seat and mirror had all be readjusted to whoever moved it around the lot. This was by far the worst interactions that I have ever had with Sunset. I hope it doesn’t continue because I well definitely find another dealership to deal with. More

Amazing dealer Now here’s a dealer that I’ll always come back to. Extremely nice, courteous and will not stop looking for that right vehicle for you don’t look anywh Now here’s a dealer that I’ll always come back to. Extremely nice, courteous and will not stop looking for that right vehicle for you don’t look anywhere else just buy your next vehicle here. Oh and thanks Rickey for all your help very happy with my truck More

Went above and beyond to trouble shoot intermittent problem Took the time to trouble shoot intermittent problem, correctly identified the malfunctioning component and kept me informed of the progress. I couldn’ Took the time to trouble shoot intermittent problem, correctly identified the malfunctioning component and kept me informed of the progress. I couldn’t be more pleased with the results. Well Done More

Sunset Chevy Had great services . Everyone was very helpful and friendly. Would highly recommend dealership to everyone. Got me in and out within the time I was Had great services . Everyone was very helpful and friendly. Would highly recommend dealership to everyone. Got me in and out within the time I was told. More

Oil change I came in earlier then my appointment was made for and they took my car in and got the oil change quickly and answered questions that I asked I came in earlier then my appointment was made for and they took my car in and got the oil change quickly and answered questions that I asked More

super friendly and honest Andrew Nielsen was awesome to work with... very friendly, very efficient. and very honest. Got us in and out quick. I will recommend the dealer to all Andrew Nielsen was awesome to work with... very friendly, very efficient. and very honest. Got us in and out quick. I will recommend the dealer to all my friends and family and they made it worth the one hundred and twenty mile drive from oregon More