Sunset Chevrolet

Do not purchase Sunset extended warranty! We were told by finance extended warranty will cover bumper to bumper. Our radio navigation system went out in our truck, but because it does not say We were told by finance extended warranty will cover bumper to bumper. Our radio navigation system went out in our truck, but because it does not say radio under electrical it is not covered under warranty and our tailgate handle broke on the inside, again because it does not say tailgate handle on warranty it is not covered. Our bad we trusted Sunset when they said bumper to bumper. More

Good. But poor communication. Need to work on communicating with customer . Was not notified that parts did not come in and the vehicle would not be ready till next day. Had to cal Need to work on communicating with customer . Was not notified that parts did not come in and the vehicle would not be ready till next day. Had to call to find out information. More

***BEWARE*** ***BEWARE*** ***BEWARE*** This place is a joke. DO NOT BUY ANYTHING FROM THEM! We bought a 2013 GMC Acadia 6/23/18. Issue #1: Alternator failing less than 2 weeks fr This place is a joke. DO NOT BUY ANYTHING FROM THEM! We bought a 2013 GMC Acadia 6/23/18. Issue #1: Alternator failing less than 2 weeks from buying the vehicle and was told manager would contact me to work something out. Have checked back several times in the past month but still no follow up. We finally ended up having replace locally which cost is $589.16. Issue #2: I have not received signed copies of our purchase after mailing back all the signed papers (we had to mail since my wife was not there at time of purchase and she needed to sign as well). Was told copies would be mailed back after we returned them. Never received. Issue #3: Was promised the vehicle would come with a full tank of gas as part of the sale. Sale took longer to wrap up than expected and were in hurry to get home (2 hours away) and didn’t notice car had on 1/8 tank after 15 minutes away. We didn’t have time to go back so filled up costing $62.67 to fill up. Called sunset on way home and was told would send me gas card. Never received. Issue #4: Was promised sunset would mail a paint pen to repair a large chip in the paint on the door molding that wasn’t in the advertised pictures which happened in detailing before we arrived. Never received. Issue #5: Windshield leaks water on to passenger floor when rains. Issue #6: headlights randomly turned on at 3am and drained battery. Not sure why. ***BEWARE*** ***BEWARE*** ***BEWARE*** ***BEWARE*** More

Very good service with exception My service appointment was promptly put into service, told that they rotated the tires, change the oil, all within about 45 minutes. The only thing th My service appointment was promptly put into service, told that they rotated the tires, change the oil, all within about 45 minutes. The only thing that I noticed was a chemical spillage on the right fender three streaks, and look like a smeared cleaning on the driver side fender, I was offered a free car wash coupon, which I gladly appreciate it although I did not realize the streaks and smeared area on the fender at the time, thank you for service still recommend your facility and I and I appreciate your service curious More

Very Poor Sales was great, received a loaner no problem there. Service POOR AND HAS FOR SOME TIME. Maybe a change in leadership is due !! Maybe small tow Sales was great, received a loaner no problem there. Service POOR AND HAS FOR SOME TIME. Maybe a change in leadership is due !! Maybe small town sunset chev has gotten to big to care. No longer custom friendly More

Great experience The team fit me in for an oil change quickly and easily. I qualified for free oil changes as I purchased my car from Sunset trucks in January. Service The team fit me in for an oil change quickly and easily. I qualified for free oil changes as I purchased my car from Sunset trucks in January. Service advisor was great. All completed and out the door within an hour. Best experience and free of charge to me. Great customer service, I’ll be back. Thank you. More

Quick and friendly. I have purchased many vehicles from sunset Chevrolet, with the same no hassle environment. I recommend this dealership to anyone, that needs a grea I have purchased many vehicles from sunset Chevrolet, with the same no hassle environment. I recommend this dealership to anyone, that needs a great vehicle. More

50th Anniversary Camaro I was greeted on the phone by their floor manager Scotty. He found me the exact Camaro I wanted. He got the numbers where I wanted them to be and the I was greeted on the phone by their floor manager Scotty. He found me the exact Camaro I wanted. He got the numbers where I wanted them to be and the financial department got the financing done quickly with the terms and bank I wanted. I love my new Camaro! Thanks Sunset! More

HVAC service Danny was efficient with diagnosing the issue within our ACADIA HVAC system. He guided us through the process of contacting the right people in order Danny was efficient with diagnosing the issue within our ACADIA HVAC system. He guided us through the process of contacting the right people in order to utilize our extended warranty. He also worked with enterprise to set us up with a rental car that was sufficient for my family. He remained in constant communication about status of the part delivery and an eta of when the service would be completed. Everyone we worked with at Sunset was professional. Definitely will recommend them to friends and family. More

Just an oil change Just an oil change, but everyone was professional yet friendly, on time and helpful. Sunset Chevrolet is my new ‘go to’ dealership and service dept si Just an oil change, but everyone was professional yet friendly, on time and helpful. Sunset Chevrolet is my new ‘go to’ dealership and service dept since moving to Sumner. More