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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

November 19, 2021

Did not fix exactly how they should have, really half way did the job very disappointed More

by Sivart95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik
Dec 06, 2021 -

Sunset Chevrolet responded

We're very sorry to hear that we didn't meet expectations here. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? We appreciate your feedback and time.

November 18, 2021

It was a good experience. We were worked with in a timely fashion. All in all a good experience. More

by THUNDERJ2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
Nov 18, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 18, 2021

Pleased with the service given. I was in and out of the shop within one hour or so More

by seattleairstream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No receipt with me right now
Nov 19, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

I bought my 2016 Sonic brand new. Sunset has been nothing but impressive and impeccable with the level of service for the 5 years I’ve owned my car. I’ll buy my next vehicle from them. More

by paigewalvoord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, Paige, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

Biaran was very responsive and courteous and got me in early. My oil change was done before my scheduled appointment More

by MIKEDIAZUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biaran
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 15, 2021

Quit trying to upswell me! You’ve done it before, telling me I need new windshield blades when in fact, I had just replaced mine a month prior. This time, you tell me I need a new battery and brake fluid. My More

by jarracing
Friendliness
Recommend Dealer
No
Employees Worked With
Writer
Dec 02, 2021 -

Sunset Chevrolet responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

November 15, 2021

Dan was awesome ! Helped me get into my Jeep and I love it 😍 He was professional and fast ! Thanks More

by BABUKASAUTUMN22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 16, 2021 -

Sunset Chevrolet responded

Here at Sunset Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Dan, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 14, 2021

Love, love Every thing about Sunset , We have bought all of our vehicles ,except one and we won’t do that again, from Sunset the sells staff are not pushy, the financial services are amazing and the servi More

by 13bigbull13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 14, 2021 -

Sunset Chevrolet responded

It's great to hear that Todd was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 14, 2021

Wonderful service. Very helpful. Staffs are very friendly despite of the cost of a used vehicle that’s very very high the service was excellent. I would refer a friend there anytime. More

by HANAHEFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vani, Peter and the gentleman who drive in front of me to the finance offrisce. Sorry I couldn’t remember his name.
Nov 14, 2021 -

Sunset Chevrolet responded

Thank you so much for choosing Sunset Chevrolet! Congrats on your new purchase, and let Vani, Peter or our team know if we can be of any more assistance! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 14, 2021

Sunset is a customer friendly dealership with an awesome sales staff. Sunset truly makes the buying experience a pleasure. More

by COACHTHACKERAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riehl
Nov 14, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Nov 15, 2021 -

COACHTHACKERAY responded

Sunset is where I go to buy Chevrolet, this is the fourth vehicle purchase from Sunset.

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