Sunset Chevrolet

Fantastic Friendly no pressure sales and great pricing and warranty protection along with oil changes for life. This is our second purchase here and highly reco Friendly no pressure sales and great pricing and warranty protection along with oil changes for life. This is our second purchase here and highly recommend this dealership and salesman to any one buying a vehicle More

Lousy service Went for a oil change and multi point inspection, said everything was good, got half way home, they did not adjust the air pressure in the tires, got Went for a oil change and multi point inspection, said everything was good, got half way home, they did not adjust the air pressure in the tires, got a call back from the asst service manager, was told drop it off and will get you something to drive. Nothing was offered to drive, so I waited another 2 hrs only to leave the dealership with the tires not properly inflated. Called back to the service writer and let them know my displeasures. Only to be told to bring it back again for the third time, and they were sorry again. I should have went to Walmart they could have done a better job More

The Sunset family Sunset treats you like family. First class all the way. They did what what they said they were going to do when they said they were going to do it. Th Sunset treats you like family. First class all the way. They did what what they said they were going to do when they said they were going to do it. They had my truck for a week and gave me a brand new truck to drive for that week. More

I love Sunset Chevrolet Took my 2017 Chevy Silverado in for service, water leak covered by my warranty, and I was treated with respect and courtesy by everyone. I was prov Took my 2017 Chevy Silverado in for service, water leak covered by my warranty, and I was treated with respect and courtesy by everyone. I was provided a loaner and my vehicle was ready sooner than promised. My vehicle was washed and ready when I got there. Excellent service and would highly recommend Sunset Chevrolet. More

Fast, FREIENDLY, efficient. They ALWAYS treat me right and do a great job. Gave me good info on my service and a couple car wash certificates. They service dept always gets me in They ALWAYS treat me right and do a great job. Gave me good info on my service and a couple car wash certificates. They service dept always gets me in quickly and out in a reasonable Tim. More

Above and beyond!!! 2017 Chevy 1500 Silverado High Country I had a power draw that drained my hattery completely. I am in a wheel chair and drive from my wheel chair. 2017 Chevy 1500 Silverado High Country I had a power draw that drained my hattery completely. I am in a wheel chair and drive from my wheel chair. The truck has a ATC gull wing conversación, the drivers door opens like a Delorian. My vehicle is extremely important to me because I am not able to just use another vehicle. I had my my battery tested at Les Schwabs and everything tested good. When I had the truck die again I decided it was time to have it looked at. I went to Good Chevrolet in Renton, told them my story and was told that they could get me in a week from when I was there. They suggested I call around to see if someone else could Get me in sooner and after a few calls SUNSET CHEVROLET made it possible to get my truck in that veery same day. Big thank you to Tim, Kristina, and everyone down at Sunset Chevrolet in Sumner WA. More

Oil Change Got an oil change. Rotated the tires free of charge. Every time I get an oil change they take less time than expected every time. Great service Got an oil change. Rotated the tires free of charge. Every time I get an oil change they take less time than expected every time. Great service More

Very poor customer service and rude service personnel I have been taking my vehicle back there for free oil changes for life and other work to be done. Last time I called 4 times and a ok reps were busy I have been taking my vehicle back there for free oil changes for life and other work to be done. Last time I called 4 times and a ok reps were busy and they took my name and number and never called me back. After 1 week of trying to get my vehicle in for service and the DEF gauge fix which they said would set after the last oil change where I told them about the issue. Service agent was rude when I said I’d wait and not drop off he said it could take hours and I asked why they didn’t tell Me that when I made the appointment or have a loaner vehicle to use if it would take that Long. After 3 hours it was done and I asked it to be washed which it wasn’t so I had to wait another 45 minutes to get that done. Very poor and rude service agents. Not all are rude but some are very bad. More

service dept I'm leaving 3 stars because the only way I seem to get an apt is to show up in person. Back in Nov 2018, I called and left 2 messages with the service I'm leaving 3 stars because the only way I seem to get an apt is to show up in person. Back in Nov 2018, I called and left 2 messages with the service dept, one in the morning and one in the afternoon. I stopped by in the evening on my way home from work and made the apt in person. I saw my message on a post it note and said, well you can throw that away On Monday 1/28/19, I had the same issue. Called service and left a message with Lex at 9:30 am. At 12:30 pm I called again and Lex told me my call would be returned after messages from the weekend were answered. At 3:40 pm I drove to the dealership and made my apt in person. Once again, I could see my message on a post it note waiting for a service tech to return my call. If I didn't work a mile from this dealership, I wouldn't be able to just pop in and make an apt to get my service done. Thankfully what I needed done was able to be done in just over an hour. More

Terrible in all areas The service employee didn’t know there is a difference in the weight-grade if oil so said I couldn’t get full synthetic. He kept telling me 5W-20 is a The service employee didn’t know there is a difference in the weight-grade if oil so said I couldn’t get full synthetic. He kept telling me 5W-20 is a synthetic blend. I don’t know if he was in a bad mood or what but he was very condescending and sarcastic from the get go. They then proceeded to find me later and tell me that their 5W-20 is full synthetic. Two people came and told me that. When I looked up the product number from the receipt it is a synthetic blend. Do yourself a favor and go to a different dealer. More