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Sunset Chevrolet

Sumner, WA

4.4
1,518 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,518 reviews

November 21, 2024

Always very helpful, friendly, courteous and easy to work with. Also very knowledgeable on their makes and models. More

by Mary_tubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Totally hosed me. I walked out with almost $20k in worthless add ons. Still trying to recover from buying an 8 year old Chevrolet Colorado for over $40k. Was totally t More

by sazqwatch
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
November 15, 2024

Friendly staff, attentive and communicative, Ensured that My EV was followed step by step excellent More

by framirez650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Sunset Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and attentive staff at Sunset Chevrolet. We're glad to hear that your EV experience was excellent and that we could assist you every step of the way. We look forward to welcoming you back for any future needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 22, 2024

The service crew at Sunset Chevrolet in Sumner are awesome , they go the extra mile for me everytime I bring my 2021 Chevrolet Silverado RST I highly recommend them for all you're service needs More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sunset Chevrolet responded

Thank you, Frank! We truly appreciate your kind words about our service crew at Sunset Chevrolet. We're thrilled to hear that they consistently go the extra mile for your vehicle. Thank you for recommending us, and we look forward to serving you again for all your service needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 25, 2024

They used to wash vehicle when serviced! No more! That’s a nice touch and brings people back. More

by tomhjorten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 27, 2024 -

Sunset Chevrolet responded

Thank you for sharing your feedback! Our team offers complimentary car wash coupons that can be redeemed at your convenience. We really appreciate your business and hope you have a wonderful day! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 09, 2024

Excellent work and exceptionally great communication and customer service. One of the best experiences I’ve had with a dealer’s service center. More

by DKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sunset Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our service center at Sunset Chevrolet. Exceptional communication and customer service are our priorities, and we're glad that shone through during your visit. We look forward to assisting you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 07, 2024

I took my car in to have ac checked and was told about recall on my rear view camera. More

by tomtbird18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
Jul 08, 2024 -

Sunset Chevrolet responded

Thank you, Tom, for choosing Sunset Chevrolet for your car needs. We appreciate your 5-star review and are glad we could assist with your AC check and inform you about the rearview camera recall. Feel free to reach out for any future service or share your experience with others. See you next time! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 10, 2024

Good communication for the service team. Good service. They call you to let you know of recommended services. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Sunset Chevrolet responded

Thank you, Mike, for your positive review! We are thrilled to hear that you had a great experience with Sunset Chevrolet's service team. We take pride in our communication and service quality. We look forward to assisting you again in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 07, 2024

Been going to sunset Chevy in Auburn for over 20 years always have had the best service in customer service and the dealership. Highly recommend, a very reliable business More

by Satin100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Sunset Chevrolet responded

Thank you for your kind words and for being a loyal customer of Sunset Chevrolet for over 20 years! We appreciate your recommendation and trust in our dealership's service and customer care. We strive to provide a reliable and top-notch experience always. We look forward to continuing to serve you in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

May 25, 2024

I know that they have great service and they are great people who care about their customers and they help them in a good way too More

by Marilyn2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Sunset Chevrolet responded

Thank you for the kind words, Marilyn. We're thrilled to hear about your positive experience at Sunset Chevrolet. Our team is dedicated to providing excellent service and ensuring our customers are well taken care of. We appreciate your feedback and look forward to assisting you in the future. Enjoy the road ahead! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

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