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Sunset Auto Wholesale

Tacoma, WA

4.5
221 Reviews

6434 S Tacoma Way

Tacoma, WA

98444

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Showing 221 reviews

January 15, 2022

I had a really welcoming and inviting experience, they made me feel confident about my purchase, Sean was super relatable and fun to talk to! More

by grcassell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Omoto
January 15, 2022

Please see my review of Sunset Auto Wholesale below. I would not recommend this dealership to anyone looking to purchase a pre-owned vehicle. This dealership was not transparent about the mechanical issue More

by pjmansfield
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Omoto
Jan 15, 2022 -

Sunset Auto Wholesale responded

Congratulations on your new car my friend! We are so happy we were able to help! Sean is a great guy and always goes the extra mile for his customers. Have fun with the new car and have a Happy New Year!

Jan 15, 2022 -

pjmansfield responded

An update to my review of Sunset Auto Wholesale: This is the list of problems I've had since recently purchasing my Audi A3 from Sunset Auto Wholesale. 1. Had to replace the drive belt & tension unit, replace faulty gas cap & diagnostics for (3) vehicle codes when the check engine light suddenly came on ~ cost for labor & parts $1078.07 2. The check engine light is now back on since the vehicle is misfiring. ~ cost pending 3. There is a fault with the camshaft adjuster or adjuster circuit. Test results indicate a failed ECU. Repair has not yet been done. 4.The catalytic converter needs to be replaced as well as the downstream oxygen sensor. Repair not yet done. 5. The rear passenger door lock is broken. I sent an email to the Sunset Auto manager Farb regarding this issue a few days after I purchased my Audi A3. My email was ignored & the repair has still not been done. I've had the vehicle for less than (2) months, and both my mechanics told me Sunset Auto most likely knew about these issues prior to selling me the car. I do not recommend anybody purchase a vehicle from Sunset Auto Wholesale. Stay away from this dealership as you will not be given the truth about the vehicle you're purchasing!

January 15, 2022

Sean helped me find a NICE Suburban, after searching for a few months for a new family vehicle. Thanks Sean and the crew at Sunset Auto. More

by ericwisti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 02, 2022 -

Sunset Auto Wholesale responded

Congratulations! We love to help families in the community and you deserve it.

January 14, 2022

I had a great time working with you guys! I believe these guys did the best they could to get me the best deal! Would definitely recommend this place to a friend! More

by kkhalic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
January 12, 2022

Was very helpful and clear throughout the whole process of the deal. Looks out for his customer and will fight for the best deal for you. More

by Roberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyberius
January 11, 2022

My experience at Sunset Auto Wholesale was the best. Sean helped me get into a nice reliable suv for my family and I. I came with obstacles but they still made it happen! Thank you for your hard work and gre More

by Vonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Omoto
January 11, 2022

Tyberius provided excellent customer service throughout the entire process. I highly recommend Sunset to anyone in the market for a new car. More

by Caseyj206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyberius
January 07, 2022

Very professional, and show they care about the customer. Will recommend to others that are looking for a car and a good dealer. More

by i_am_stilwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylon
January 05, 2022

Very easy to work with, will work with you no matter the circumstances. Very good customer service, recommend very well! More

by breannaodellmedley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
January 05, 2022

Ty, was great made feel welcomed never rushed me. Made my visit nice ,knowledgeable on questions I asked great experience over all More

by gaylenrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
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