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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.6
766 Reviews

766 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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May 14, 2024

The service was great! All staff were helpful, professional, kind. Clean dealership with a good waiting area. More

by maddie oneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 12, 2024

Don’t let them detail your vehicle . Plus the price they want to just rotate a balancer. Tires is not in line with other tire places that can do the same exact thing. More

by JAYR7447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Sunrise Volkswagen of Fort Pierce responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2024

Great Customer Service. Kept you informed about repairs. Worked hard to get my service done timely manner. More

by cbeltramini2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2024

They did a great job look the car over. Found more stuff wrong. Repaired it correctly. More

by jhaese07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

Javier Crespo and Andre from finance were very helpful in getting the deal I needed for my new VW T1. More

by MPROENZA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crespo, Javier
May 03, 2024 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 30, 2024

Tires were under inflated. I assume the pressure was never checked even though I paid for a tire rotation More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
May 01, 2024 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your feedback and are eager to better your return experience.

April 25, 2024

Great job. Grant was most helpful and professional. Mechanic did a great job too. Prompt service was appreciated. More

by turbinefix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 24, 2024

The team was very professional. I did not even purchase my car from them and they were generous enough to provide me a loaner. That’s customer service at its finest…. More

by spaltydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 21, 2024

Excellent service for my Volkswagen Tiguan. Will definitely bring my car here again. Everyone in the service department does a great job including the manager. More

by GIRAFFE5626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2024

My car had Nitrogen in the tires when I bought from another dealer. I was planning to maintain the car at Sunrise VW dealership because of proximity to my home. When I asked if Nitrogen Can be used More

by Theofanis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Stanavich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Theo. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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