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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
841 Reviews

841 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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December 29, 2020

Excellent customer service. Very friendly atmosphere. Accuracy of the job requested to be performed is always exceptional. I have recommended the dealership to many, and I will continue to do so. More

by LUCA.FONTANAROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

My first time to the dealership. Met with friendly personable tentative service adviser. My car was checked in quickly and finished promptly as promised. Great job by Grant Holtzhauer, my service advi More

by gpk190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

John was a good service representative. I am a little disappointed with the length of time it took to accomplish the work (5 weeks). They couldn't even rinse the car off. There is tree sap and debris all More

by ZOOTVW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for the positive review. We are a little disappointed that we weren't up to par for a five star review. Please know that your comments have been shared with upper management.

December 17, 2020

We were very pleased with the quick diagnosis of our problem, and how quickly it was fixed. We are very satisfied with the work performed. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for the positive review. We are a little disappointed that we weren't up to par for a five star review. Please know that your comments have been shared with upper management.

December 17, 2020

Grant was great at working out some computer glitches with name..happy to get together tire quotes for us..and everyone liked our puppy, .Maisy!! More

by loveympw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

December 16, 2020

I had an appointment for Monday, December 20 I had an issue that need to be taken care of I went in there and they completed all the work the same day awesome dealership customer awesome customer service More

by duayneddtss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

December 14, 2020

You can't even get the sticker correct marking 39,000 You can't even get the sticker correct marking 39,000 mi. instead of 29,000 mi. which it should be. Jon told me of a leaking flywheel cover which wo More

by joebear1872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonthan Turk
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

Grant is wonderful to work with, makes sure all service is done. Always knowledgeable regarding product, If he doesn't know he will find out. Enjoy working with him. More

by RKALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Sunrise Volkswagen of Fort Pierce responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

December 05, 2020

Not enough certified preowned vehicles on the lot to choose from. Car needed two added fixes since purchase. The oil level was never checked at last service and was low enough for the oil light to come More

by sirtdmitch
Recommend Dealer
No
Employees Worked With
John Baessell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hardy
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Excellent Excellent Excellent service. On time quick minimal waiting time. Very surprised. I did not buy my car from your dealership but would definitely buy my new car next time. Your service departme More

by ZAGREBCCRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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