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Sunrise Volkswagen of Fort Pierce - Service Center
Fort Pierce, FL
883 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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883 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center
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April 06, 2021
Overly expensive and does not give the results of an “18 point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things to keep an eye on. Didn’t wash car as advertised. More
by NATHANLASHLY
Verified Customer
April 03, 2021
Fast, courteous, well explained. Very personable service manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. More
by DOCDE
Employees Worked With
March 30, 2021
Jon manages our process in an exemplary fashion whenever we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. More
by NICKHURD42
Employees Worked With
March 30, 2021
I had been helped by Grant with a previous issue so I wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the ser wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the service department and he seemed genuine and caring about the client and knowledgeable about my vehicle. More
by MINNIE WELLS
Employees Worked With
March 26, 2021
I am so happy I found a VW dealer for my car. I had a bad experience with a dealer years ago but the last two VW services (One in Virginia & now your dealer) I have had were excellent. You have restored my c experience with a dealer years ago but the last two VW services (One in Virginia & now your dealer) I have had were excellent. You have restored my confidence in coming back! Thank you much... More
by CYNDIBEALL09
Employees Worked With
March 22, 2021
All good with pleasant attentive service.The only All good with pleasant attentive service. The only annoying thing about the experience was that this survey requires a 25 word minimum. Who does that All good with pleasant attentive service. The only annoying thing about the experience was that this survey requires a 25 word minimum. Who does that? More
by JOHN.ROSANELLI
Employees Worked With
March 18, 2021
Grant always gives excellent customer service. He went above and beyond to make sure that my car repairs were covered by my extended warranty company. above and beyond to make sure that my car repairs were covered by my extended warranty company. More
by COURTNEY M
Employees Worked With
March 16, 2021
Service manager was helpful in pointing out options for purchasing service warranty before the 600 .00 service due. Was not aggressive with pushing me to buy purchasing service warranty before the 600 .00 service due. Was not aggressive with pushing me to buy More
by AMADOLPHIN27
Employees Worked With
March 16, 2021
Service Advisors Grant, Jonathan, and Service Manager John worked together to really make a difference on the multiple issues our '15 Jetta TDI experienced over the last several months. Our very first vi John worked together to really make a difference on the multiple issues our '15 Jetta TDI experienced over the last several months. Our very first visit to Sunrise VW was an awesome experience, and all of the problems were resolved in just a few days. Unfortunately, a couple problems lingered, and some new related problems developed over the next couple months. On the last visit (over a month ago) for warranty repairs of the last remaining item, they provided a loaner vehicle since it was going to take a day or two to complete the repairs. We usually don't request or expect that, but it really made the difference after a long history of working together to completely fix every issue (especially since we live over 40 minutes away, and heavy traffic can double the driving time!) That is a very big help to us since that saved us from having to drive 2 cars there to drop-off the car for repairs, and then again to pick it up after completion! Everyone we've met at Sunrise VW has been very friendly and professional. Even though it took some time to get everything completely fixed, I found that by being patient and working with them, that allowed them to find & and fix everything to our satisfaction. After visiting other VW dealers in the area, I can highly recommend Sunrise VW over the other dealers with confidence - knowing customers will be completely satisfied if they give the same respect & consideration we have. More
by ROBKEITH
March 16, 2021
Fantastic dealership - the entire team is top notch. I brought my 2004 Passat in for service, they provided an estimate and delivered the repair service on point with the estimate . . . 'nuff said. brought my 2004 Passat in for service, they provided an estimate and delivered the repair service on point with the estimate . . . 'nuff said. More
by Stuart Resident
Employees Worked With
