Sunrise Volkswagen of Fort Pierce - Service Center

Fantastic service. Everyone was so friendly and professional. They did a great job on my car. Shocked and disappointed that only 2 employees wore masks. professional. They did a great job on my car. Shocked and disappointed that only 2 employees wore masks. More

Reason for appt, car display says time for oil change. Service writer says not needed, due in Dec, year after I leased the car, but 2 recalls are due, and can be done, and were done. In Jan this year, whe Service writer says not needed, due in Dec, year after I leased the car, but 2 recalls are due, and can be done, and were done. In Jan this year, when I leased the car, I was told that service would be due in a year, but if the car told me that it needed oil change, I thought the car knew better...anyways, I did not waste my trip after all. Having said that, I have more to say. When I grade 3 stars is because everybody has done the job they are being paid to do, no more, no less. To me, 3 stars is not bad. Let me say something, besides the issue of the oil change, I would have thought that every time a car is in for service, a courtesy inspection of the whole car, should be done, but I did not see that in the ticket. Something else to think about...I dealt with the VW dealer in Melbourne several times, and every time I did, they washed the car as a courtesy. I am not saying YOU have to do that, but that's a good PR/customer relations thing to do. More

Brought my Jetta Diesel in for service with a check engine light illuminated. The service department diagnosed the problem as being a particulate filter (not the oil filter) that needed changing. Cha engine light illuminated. The service department diagnosed the problem as being a particulate filter (not the oil filter) that needed changing. Changed the filter. Check engine light off. Ready for another 160,00 miles. Good job for older model (2012) Jetta. Highly recommend for customer service and quality of work. More

Grant was excellent. This was my second visit to this dealership. I too am in the industry and Sunrise Volkswagen will continue to get my business. dealership. I too am in the industry and Sunrise Volkswagen will continue to get my business. More

Everyone was very kind, friendly, and honest! Everything went smoothly as I had to fix something in my car and it works perfectly now! Thank you so much for the wonderful service! went smoothly as I had to fix something in my car and it works perfectly now! Thank you so much for the wonderful service! More

Fast, friendly, professional, on time.Not so good, to Fast, friendly, professional, on time. Not so good, to force me to write 25 words. My four words embrace all. See you next time. Bye. Fast, friendly, professional, on time. Not so good, to force me to write 25 words. My four words embrace all. See you next time. Bye. More

The eyeglass holder on my 2020 Jetta broke for the second time. I called up Grant he ordered the part. I was in and out of the service department with problems. Fantastic! time. I called up Grant he ordered the part. I was in and out of the service department with problems. Fantastic! More

Very kind workers. My only qualm is my car was being serviced for a week and it took four days before there was a loaner car available for me. This was a huge inconvenience to my life as I am a full tim serviced for a week and it took four days before there was a loaner car available for me. This was a huge inconvenience to my life as I am a full time worker. I had to either get a ride or borrow a car from a family member. To me, that is unacceptable. More