Sunrise Volkswagen of Fort Pierce - Service Center

A master class in what customer service should look like ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Pi ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Picked up, everything completed as discussed. Out the door in 5 minutes. I bought a 5 year old used Passat when I got to Florida, only because it had about 12k miles and it was a good price, and it was meant to be an extra car that would hardly get used. After 2 service encounters of this calivber these guys may have just won over a long time BMW customer.... More

Always a pleasure to see Grant, He worked me in on short notice for an oil change. I am always very happy with their service. notice for an oil change. I am always very happy with their service. More

Overly expensive and does not give the results of an “18 point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things to keep an eye on. Didn’t wash car as advertised. More

Fast, courteous, well explained. Very personable service manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. More

Jon manages our process in an exemplary fashion whenever we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. More

I had been helped by Grant with a previous issue so I wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the ser wanted to go to you for the recall because of the way I was treated in my first visit there by Grant. That is the first point of contact in the service department and he seemed genuine and caring about the client and knowledgeable about my vehicle. More

I am so happy I found a VW dealer for my car. I had a bad experience with a dealer years ago but the last two VW services (One in Virginia & now your dealer) I have had were excellent. You have restored my c experience with a dealer years ago but the last two VW services (One in Virginia & now your dealer) I have had were excellent. You have restored my confidence in coming back! Thank you much... More

All good with pleasant attentive service.The only All good with pleasant attentive service. The only annoying thing about the experience was that this survey requires a 25 word minimum. Who does that All good with pleasant attentive service. The only annoying thing about the experience was that this survey requires a 25 word minimum. Who does that? More