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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.6
767 Reviews

767 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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December 02, 2021

The service advisor was very nice and helpful and also must importantly very professional, waiting in the area for the car it was pleasant and very clean , thank you for a wonderful experience More

by falco54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 26, 2021

The service agent was very pleasant and informative I would return to him again for service More

by xjsservices1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to provide us with feedback from your experience! We are curious to know why your feedback appears to be positive but your rating is a negative 2-star? Not a problem if it was an accident; we just want to ensure that you are completely satisfied after your visit to our service center. Feel free to update your rating or provide additional information to us as to how we can best serve you in the future. Thank you!

November 20, 2021

I had a pleasant and comfortable wait for my car but the oil change and wash took one hour and fifteen minutes. I think that was a little long, More

by LENARTIENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 20, 2021

Working with Jonathan was a pleasure, very helpful, as well as the new receptionist, forgot her name, but it’s a unique name. Great service More

by harmlove1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 19, 2021

Easy to get in touch with. Easy to make an appointment. Friendly and professional every time. More

by StephK93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

Jon and Brandon were very helpful. I had a great experience while servicing my vw. More

by TIM_TURK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romae Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Nov 16, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 16, 2021

Had my battery changed , it was done in a timely, friendly and professional manner, I did find the price to be on the higher end . More

by Vinnyjoe54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Very pleasant waiting room and friendly service personnel. I'm always impressed by their professional service workers. More

by DETLEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 02, 2021

Went in to have service down on my Edge . Walked out with a new Edge . Was very pleased with my purchase . Very professional and quick . Listened to my needs and wants to find me the perfect vehicle. Everyon More

by HOWEPAULA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Patrick and Sara Haney
Nov 02, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 21, 2021

I had to call every hour on the hour and try to pry answers from service rep. When I left messages I wpuld never recieve a call back. I ended up paying for a ride to the dealer. When I arrived the serv More

by JAREDPINEIRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonthan Turk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to bring this to our attention. We know how valuable your time is and do apologize for any inconvenience this may have caused you. As we pride ourselves on 100% customer satisfaction, please allow us to continue to work with you towards a resolution. Please include your name, contact details, and nature of any issues to social@sunrise-vw.com so we can have a team member speak with you directly. Hope to hear from you soon.

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