Sunrise Volkswagen of Fort Pierce - Service Center

No pressure. Good salesman (Ron) They worked w/me! Service dept was good too! Good staff! Good salesman (Ron) They worked w/me! Service dept was good too! Good staff! More

It's always great to see happy customers for I was one of them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews a them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews and prefer to write the positive but I had to here. Front tires and rear brakes needing replacement after 14,000 miles of prudent driving. When I spoke to Sales Manager Chris Falzone he completely agreed this was premature wear and was going to get with the General Manager / Owner Sidd Chandler to inquire about goodwill funding since this was a rare situation. Chris failed to call back and I drove to meet him face to face. Same understanding and desire to help. Gave me his card with his cell and told me to reach him via his cell since it was best. He said the next day he'd talk to Mr. Chandra. Nine days later after a few respectful text messages for status and nothing from Chris. VW Customer care stated it was not them but the dealership who could offer goodwill contrary to what Mr. Chandra stated. Mr Chandra wanted a VW Customer Care number to which I provided in emails to no avail. Mr. Chandra does not reply to his emails either. In closing, always great when buying a new car but never again from Sunrise VW after this lack of professionalism and disrespect. More

Scheduling was simple online. Service was quick and they did what was needed to help get everything covered under warranty. Service was quick and they did what was needed to help get everything covered under warranty. More

Courteous and professional, accommodating and attentive to details. Takes their time to listen and work out a resolution. to details. Takes their time to listen and work out a resolution. More

The staff are very friendly and Knowledgeable at every service. Glad to be a part of the Volkswagen family. service. Glad to be a part of the Volkswagen family. More

Great customer service, work was performed in a timely manner. The multiple point inspection was a great added bonus. manner. The multiple point inspection was a great added bonus. More

Scott was very helpful in servicing my 2019 Jetta. He has in depth knowledge and great communication skills. I appreciate the customer focused attention I receive from everyone at this dealership. The He has in depth knowledge and great communication skills. I appreciate the customer focused attention I receive from everyone at this dealership. They’ve earned my loyalty over the years. More

Perfect good work and good attention and good communication the things is perfect work have good day communication the things is perfect work have good day More

I already did - see the email response I replied to… very disappointed with lack of safety check documentation/proof and now the tire psi check needs to be done after a full service was done…! disappointed with lack of safety check documentation/proof and now the tire psi check needs to be done after a full service was done…! More

The service associate “Grant” was very upfront and honest about the needed repairs for my vehicle. Sunrise was very accommodating in helping me not suffering an inconvenience by not having my vehicle for an about the needed repairs for my vehicle. Sunrise was very accommodating in helping me not suffering an inconvenience by not having my vehicle for an extended period. More