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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.6
768 Reviews

768 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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August 19, 2022

New associate need more training Took the dealer 3 hours to change oil .didn’t wash the car as other dealers . Si I feel they a half if the work and was not cheap More

by mr.estades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 19, 2022

In all my interactions with everyone at Sunrise, I have found the staff to be courteous, respectful of my time, and friendly. The facilities are very clean and quiet so I can usually get work done while I More

by msbeharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 19, 2022 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2022

Having to come back multiple times to get same issues fixed. My vehicle has been in and out for repair for 8 months. The vehicle is still not correctly repaired and service manager has basically washed More

by mhillabrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Baessell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sunrise Volkswagen of Fort Pierce responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@sunrise-vw.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 17, 2022

Was easy to make appointment and everything was completed quickly.service manager (John) was friendly and helpful. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2022

Everyone was courteous and everything was done that I asked. Service was prompt and efficient More

by MAKNSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2022

Took my car in right away and brought it back to me in a timely fashion the sevice mar was also very nice More

by Bevdonrov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2022

I was very pleased with the scheduling and timing of the services performed on my car. Thank you More

by BLAZINACE15
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 11, 2022

Grant always takes the best care of us and any issues. I love VW! Thank you. More

by LINDAWEBBJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 05, 2022

Fast, honest service. Grant always does a phenomenal job as an advisor and John runs his service department like a well oiled machine. Would recommend this dealership to More

by EMERYJ79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 05, 2022

Helped right away. Very friendly. Took care of most of my issues in one day. More

by Fleyegirl32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Clupny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill moran
Aug 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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