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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.6
768 Reviews

768 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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December 08, 2022

The dealership is clean, easy to find. The staff were extremely knowledgeable, and helped me with my vehicle. They went above and beyond to get me in and out quickly. I would recommend the More

by ehowells23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Dec 08, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 06, 2022

John Baessell is an excellent manager and handled himself very professionally. John Turk was also very helpful and got me back on the road in a very timely manner. Will definitely use them again More

by BIGGS5386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Baessell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 03, 2022

Great service with a smile! ! I always feel confident when they take my car for service that it's getting the best treatment. Thank you to Jon. More

by TUC246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 03, 2022

No problem getting an appointment. Great friendly and professional service. Also serviced my car and washed it in a very timely fashion. Awesome comfortable waiting area. More

by jmmunn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Clupny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 03, 2022

I scheduled an appointment for a compliance recall notice on my 2019 VW Jetta. The service was prompt, efficient and professional. I would highly recommend. More

by vandyinvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 30, 2022

They work very close with their customers. Lock the car over carefully and give you some strong information and relationship to your car when you pick it up. More

by rawgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Savoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 22, 2022

They put a defective tire on my car and are refusing to replace it unless I pay for it. The balance on the other tire was off but instead of checking it I got excuses regarding the kind of balance that was More

by Rawymor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Baessell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you Rawy Morcos. We already have this information and it is currently under review.

November 22, 2022

Grant was a pleasure to deal with, the turn around time was perfect and will return for my next visit. More

by svaldivi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2022

Plenty of complimentary drinks snacks in waiting area. Appt time accurate and estimated wait time. More

by mmills123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Nov 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2022

Great service. Wait time was amazing. Waiting area clean and staff ver friendly to all customers More

by king0580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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