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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.6
768 Reviews

768 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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January 13, 2023

The dealership is clean and bright. People are very professional and friendly. The service on my car took little time and they gave my car wash!! More

by DONNAKNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 08, 2023

I dropped off my 2020 Tiguan at 9:15am to the service department because the dashboard was lighting up with warning lights of various kinds. I picked it up a little after 5pm. It was covered under warran More

by kdkknowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 08, 2023

They are very nice and helpful. They take care of all my car needs. Thank you for everything! More

by Silvia Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Clupny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 06, 2023

My daughter recently took her Ford Escape in for an oil change and tire rotation. The service manager reached out and stated the vehicle needed the brake fluid flushed and the coolant system flushed. The b More

by bucki6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Jan 06, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you again, Todd. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

Jan 17, 2023 -

bucki6 responded

I have still not been contacted by the service department leadership to discuss this issue.

January 04, 2023

Greeted nicely. Denise took care of everything I needed. Very professional and will continue to use More

by NAILMAN430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Bowman
Jan 04, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 04, 2023

They did exactly what they were suppose to do. Everything was OK oil change and inspec More

by BOURDAGESVEILLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Clupny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 03, 2023

Grant my service advisor is the best. He goes above and beyond. He makes sure the customer is number one. Sunrise VW is lucky to have him. More

by DM792
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 03, 2023

The customer service was great but unfortunately the mechanics left my car in unspeakable mistake. My coolant reservoir was left with no cap on it which lead to me driving an hour home with my coolant f More

by Morgana123455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonthan Turk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Holtzhauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Sunrise Volkswagen of Fort Pierce responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 31, 2022

Rep & Tech showed competence and their Services & Courtesy were greatly appreciated. Showroom & Waiting room very comfortable. Thank you More

by JPCLEMENTNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 31, 2022

Service was fast and done well. What really stood out was the service manager. Grant was fantastic at every step of the process. More

by brandon.olekas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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