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Sunrise Volkswagen of Fort Pierce - Service Center

Fort Pierce, FL

4.5
818 Reviews

818 Reviews of Sunrise Volkswagen of Fort Pierce - Service Center

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February 14, 2024

Unfortunately the cost to repair my car was expensive. Grant was very professional and pleasant to deal with. More

by svaldivi
Recommend Dealer
Yes
Employees Worked With
Grant
Feb 14, 2024 -

Sunrise Volkswagen of Fort Pierce responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

Just an oil service but I was having trouble with one set of my keys they did not work. Grant let me know they were still under warranty and fixed the problem. I think they needed to be programmed to a recen More

by Annekurtz8
Recommend Dealer
Yes
Employees Worked With
Grant
Feb 14, 2024 -

Sunrise Volkswagen of Fort Pierce responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

I am grateful to gantt for squeezing me in without an appointment, but he neglected to tell me when my car was ready. Also, some of the other employees extolled Donald Trump, and derided the current gove More

by Sbarrhjvbed
Recommend Dealer
Yes
Employees Worked With
Grant and others
Jul 03, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

It's a pleasant environment, however it has gotten way to expensive to service my car there. They need to offer better discounts for customers to keep us coming back to the dealer for service. More

by gabears70
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 13, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

They were very attentive to my needs and completed my repairs expediently Grant kept me in the loop via phone at all times More

by jfio2900
Recommend Dealer
Yes
Employees Worked With
Service advisor Grant
Feb 13, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Sunrise Volkswagen is hands-down, the best service dealership I have ever dealt with in my 53 years! At the moment I am not prepared to purchase another vehicle, but when I do, I will purchase it from More

by Chris123sell
Recommend Dealer
Yes
Feb 08, 2024 -

Sunrise Volkswagen of Fort Pierce responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 09, 2023

It was fine I can in for a tire rotation and a recall and they were supposed to to wash the car but they didn't. More

by Raymaas02
Recommend Dealer
Yes
Nov 09, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your feedback and are eager to better your return experience.

November 05, 2023

I will choose a different dealership from now on . Three trips to sunrise Volkswagen and my car still has the original issue More

by fishery-golds0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Holtzhauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Sunrise Volkswagen of Fort Pierce responded

"Fishery-golds0k" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2023

The second service man who checked me out was upset that he had to redo the paperwork because I do not pay for oil changes. He said I'm responsible for telling the service person that. I did not know that. More

by jaspermary78
Recommend Dealer
Yes
Employees Worked With
Service man
Nov 01, 2023 -

Sunrise Volkswagen of Fort Pierce responded

We appreciate your feedback and are eager to better your return experience.

October 28, 2023

Grant is simply amazing. He addresses all my needs. Always remembers me and is such a delight to work with. The entire staff is wonderful. Tha manager always remembers me and More

by Trisha0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Holtzhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Sunrise Volkswagen of Fort Pierce responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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