Sunrise Volkswagen of Fort Pierce

A master class in what customer service should look like ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Pi ! Pull in, to the bay. Greeted by name at the door. A brief exchange on what I needed. Out the door in 2 minutes. Get a call when it's done. Picked up, everything completed as discussed. Out the door in 5 minutes. I bought a 5 year old used Passat when I got to Florida, only because it had about 12k miles and it was a good price, and it was meant to be an extra car that would hardly get used. After 2 service encounters of this calivber these guys may have just won over a long time BMW customer.... More

Always a pleasure to see Grant, He worked me in on short notice for an oil change. I am always very happy with their service. notice for an oil change. I am always very happy with their service. More

Not a fan of the quoted price and then the “added in, can’t take off” extras that inflated the price by over $1500. Within 10 hours of leaving the dealership several warning lights came on, ended up bein can’t take off” extras that inflated the price by over $1500. Within 10 hours of leaving the dealership several warning lights came on, ended up being a wheel sensor, which I was originally told was not covered by the “bumper to bumper” warranty. After some discussion it was determined that they would fix the issue. After the service appointment was done I was told I would still be required to pay a deductible to which we had another discussion and that fee was waived. I will say that the sales people and service department were friendly but just got the “gut feeling” that the overall buying/service experience left some things to be desired. Fingers crossed that no major issues occur for several years to come. More

We had an appointment and were warmly greeted upon arrival. Every step was panicles and we left super happy with a brand new car! Joe, our salesman was a pro and we felt very comfortable with with th arrival. Every step was panicles and we left super happy with a brand new car! Joe, our salesman was a pro and we felt very comfortable with with the process. More

Overly expensive and does not give the results of an “18 point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things point inspection” to the customer. A completed sheet should be provided detailing what needs to be done as well as potential future repairs or things to keep an eye on. Didn’t wash car as advertised. More

Fast, courteous, well explained. Very personable service manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. manager.Grant explained the warranty on my car and made suggestions that would significantly be lower my costs in the future. More

Great experience form top to bottom. We felt confident about the entire process. They even went out of their way to make our 2.5 year old enjoy the process as well. about the entire process. They even went out of their way to make our 2.5 year old enjoy the process as well. More

We are really happy with there attention to help you with your new or used car. We wore there for only for a couple of hours and we wore done. your new or used car. We wore there for only for a couple of hours and we wore done. More

Jon manages our process in an exemplary fashion whenever we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. we need service. We purchased our car elsewhere but found the service at Sunrise to be far better. More