Sunrise Volkswagen of Fort Pierce

Great staff. The automated system to fill out paperwork is slower than filling out paperwork. is slower than filling out paperwork. More

Very professional , great customer service along with a very friendly and knowledgeable staff,. Overall a great experience very friendly and knowledgeable staff,. Overall a great experience More

Excellent service and very helpful. Appreciate everyone’s time and effort when I made the purchase. time and effort when I made the purchase. More

Positives first: showroom and other parts of the dealership are very clean, modern, and inviting. We were very comfortable during our time there- they offered us waters while we waited and everyone dealership are very clean, modern, and inviting. We were very comfortable during our time there- they offered us waters while we waited and everyone in the sales staff were very kind and courteous to us. I have mixed feelings about the classic VW bus that was turned into an aquarium, though. While cute, to a fan of the classic VW bus this felt like the wrong choice; I would much rather have seen a fully restored bus than a bus/fish tank art piece. It sent the wrong message to me but I’m a car guy so it may be a niche opinion. They allowed me a very lengthy test drive of the car I wanted to see which was also a nice gesture. On to the negative: I drove for two hours to look at a used car they were advertising on the internet. Their advertised price was within my budget for that car so it seemed worth the time to go look at it. After about an hour of inspection of the car and a test drive, we sat down to talk their initial offer on my trade-in and the costs of the car. This is where I learned that their advertised price of the car was not their real price at all. They added about $2500 of “market adjustment” and almost $1400 of LoJack services and equipment. Their dealer fees for title transfer and registration etc are pretty high but I was expecting those costs. What I didn’t expect was the dishonesty of tricking customers to come look at a car under false pretenses as to the actual price of the car. There was no sticker showing these costs, we only learned of them after we sat down. I don’t care about LoJack and I didn’t like having to pay for it, and I didn’t appreciate the dishonest way they price their cars to bring you into their dealership. While the people were nice enough, I would never buy a car from this dealership again. More

The dealership is clean and comfortable with a extremely friendly staff. Free coffee and snacks are available. friendly staff. Free coffee and snacks are available. More

Professional and Courteous. Service Representative provided clear explanation of service required. Pickup time accurate😀. Car was cleaned provided clear explanation of service required. Pickup time accurate😀. Car was cleaned More

Very friendly and helpful staff, Keith is very knowledgeable and a great person! I can’t wait to do business here again. knowledgeable and a great person! I can’t wait to do business here again. More

We did a drop off. We’d never used this dealership before, so it was a little confusing at first but Jon walked us through everything and we were on our way. We were given a clear estimate and wait ti before, so it was a little confusing at first but Jon walked us through everything and we were on our way. We were given a clear estimate and wait time. More

I ordered a Ford Bronco through Sunrise Ford. There were a lot of production delays of over a year originating in Detroit. All throughout the process though, Chip Durant was very honest and direct about whe a lot of production delays of over a year originating in Detroit. All throughout the process though, Chip Durant was very honest and direct about when I could expect my vehicle. He kept me in the loop and when my Bronco was ready for delivery, he gave me great advice and service to take it off the lot. He drove my new Bronco to my home for delivery once it was modified with running boards at Sunrise. Highly recommended. More

Courteous and friendly, they are very informative and very helpful. My wait time was as expected and I drove away with a clean car very helpful. My wait time was as expected and I drove away with a clean car More