Sunrise Volkswagen
Lynbrook, NY
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I Would Definitely Refer Harez! A new car was long overdue. He helped make it as stress-free as possible. Knowledgeable and patient - a great combination for a Sales Consultant! Than A new car was long overdue. He helped make it as stress-free as possible. Knowledgeable and patient - a great combination for a Sales Consultant! Thanks Harez! More
Harez is Great! Harez is great! This was my first car purchase and Harez made it easy. He was knowledgeable, kind, and didn't push me or pressure me into buying anyth Harez is great! This was my first car purchase and Harez made it easy. He was knowledgeable, kind, and didn't push me or pressure me into buying anything, Harez was friendly and always there to answer my questions. I got a great deal and before I drove off, Harez spent about 30 mins walking me through my new Jetta and all of it's features. I would recommend Harez and Sunrise Volkswagen to anyone looking for a new Volkswagen. More
Excellent Service by Harez Great service, very friendly guy, very professional attention, delivery on time, adequate instructions, Helps a lot to buy a Passat, I got a SE for th Great service, very friendly guy, very professional attention, delivery on time, adequate instructions, Helps a lot to buy a Passat, I got a SE for the price of a basic car. I you go to this dealership ask for him. More
Stress-free First Car Purchase! I bought my car two weeks ago, and I was refereed to Harez Fedaie by my dad. I had been searching for over a year for a car before I walked into Sunr I bought my car two weeks ago, and I was refereed to Harez Fedaie by my dad. I had been searching for over a year for a car before I walked into Sunrise Volkswagen. I figured my first car purchase was going to be stressful and confusing, but Harez was so helpful that this experience was wonderful! Harez was extremely attentive, always returned your phone calls promptly, charismatic, and very knowledge about the vehicles he was selling. After I bought my car, I had a problem syncing the Bluetooth. Harez and another associate took no time at all figuring out what the problem was! He'll give you a call to make sure the car is working. Harez's skills in sales and customer service are exceptional. I know when it's time for a new car, I will DEFINITELY be going back to Sunrise Volkswagen, and will ALWAYS deal with Harez! More
Windscreen part of 112 point pre-owned check? Bought Certified Pre-owned CC a few weeks ago and sent car back in to fix chip on the windsreen. Told that the chip can't be fixed as it has been fi Bought Certified Pre-owned CC a few weeks ago and sent car back in to fix chip on the windsreen. Told that the chip can't be fixed as it has been fixed too many times before and that my insurance needs to be involved to get replacement. Is this normal - I assumed the 112 point check includes the windscreen and I guess I also assumed that "checked" means fixed. More
Problem resolution I bought a CPO Tiguan 6 months ago, which had a faint odor on delivery that I attributed to the pre-delivery detailing. However, as the weather got w I bought a CPO Tiguan 6 months ago, which had a faint odor on delivery that I attributed to the pre-delivery detailing. However, as the weather got warmer, the smell became so intolerable that I couldn't use the car. The dealership readily acknowledged the smell, and, with the guidance of the service manager, shampooing, steam cleaning, and a Dakota bomb were tried, to no avail. I then met with one of the managers who, much to my pleasant surprise, offered to swap my car for another one. I met with the general manager yesterday. He offered to give me what I paid for the car 6 months ago. There was no discussion of depreciation or additional mileage put on the car. I told him that I saw a car on the internet that I was interested in. He sold me that car for the internet price. In all my years of buying cars, I have never dealt with a dealership like Sunrise VW. The salesman, service manager, sales manager, and general manager were so understanding and reassured me that they would resolve the problem, and they did! From the first time that I discussed the problem with the service manager to the final meeting with the general manager, no one tried to deny that there was a problem, or say that it was my sensitivity to odors that was the problem, not the horrendous cherry smell in the car. My experience with the Sunrise VW staff was truly unique in my car buying history. Without hesitation, I would strongly recommend Sunrise VW to anyone looking for a VW product. The attitude of their personnel to satisfy the client is paramount, and runs through the entire dealership, something I have never experienced before. Michael G. More
Easy and Painless! JD was fantastic! He made the entire process seamless.I highly recommend JD and I know where I'll be shopping for my next car! JD was fantastic! He made the entire process seamless.I highly recommend JD and I know where I'll be shopping for my next car! More
Dudley ROCKS I was very happy with the professional yet friendly approach Dudley Leveille took with my daughter and I when looking at the VW Tiguan we leased. He I was very happy with the professional yet friendly approach Dudley Leveille took with my daughter and I when looking at the VW Tiguan we leased. He explained everything we needed to know and made the entire process very easy. I would definitely recommend him to anyone looking to buy a car. More
lease to purchase Donell was a pleasure to work with! Friendly, courteous, knowledgeable- no pressure. I would recommend his salesmanship to anyone. Donell was a pleasure to work with! Friendly, courteous, knowledgeable- no pressure. I would recommend his salesmanship to anyone. More
Great service This was my first time shopping for a car and Dudley and the team at sunrise vw, were extremely helpful. Dudley was knowledgable about his cars as wel This was my first time shopping for a car and Dudley and the team at sunrise vw, were extremely helpful. Dudley was knowledgable about his cars as well as the competitive set. He was not the typical pushy, sketchy salesman type that we found at other dealerships.. More