Sunrise Volkswagen

Horrible, just horrible If I could give it no stars I would. They don't deserve the one I had to give in order to submit. While I love the looks and the way my 2013 CC dr If I could give it no stars I would. They don't deserve the one I had to give in order to submit. While I love the looks and the way my 2013 CC drives, it had numerous problems starting in year two of ownership. Most of what has gone wrong was covered by the warranty but a brand new car should not be in the shop six times in three years. Now, I am in year four with my car (46K) and I brought it in for service again- this time the water pump went. This is my fifth car in my lifetime, most of which were driven beyond 100K and I never once had to have a water pump replaced. It too was covered but when I picked it up, my car was dead and the employee had to jump it to start. Unacceptable. It was dead again the next morning, making me late for work. It barely started at the end the of the day, and then after one more stop, it was dead and wouldn't even take a jump. I was towed and offered a rental, this time I missed an appointment. I just got a call from the service department telling me if I need a new battery it will be $250. WHAT?!?! They caused the battery to go dead and I I have to pay for it?!?! For a company that is in trouble with the law and their customers, you would think they would do the right thing, especially when they are at fault. Terrible customer service at Sunrise VW and just a terrible product overall. Never again. Stay away, far far away. More

2017 jetta Harez is a friendly and honest salesman. he answered all our questions mad us feel comfortable great experience. we will always come back to this dea Harez is a friendly and honest salesman. he answered all our questions mad us feel comfortable great experience. we will always come back to this dealership More

Excellent experience Love the car--love the salesperson--excellent overall experience! Salesperson was very honest and trustworthy and we left feeling very confident that Love the car--love the salesperson--excellent overall experience! Salesperson was very honest and trustworthy and we left feeling very confident that we got the very best deal possible with the perfect car to suit our needs. More

VW - 2017 review My entire experience dealing with Harez was great.. He knew the product, the business and had all the answers to my questions about the VW Jetta I My entire experience dealing with Harez was great.. He knew the product, the business and had all the answers to my questions about the VW Jetta I was looking to lease. Harez was very courteous, professional and efficient. More

Simply exceptional service Greatest leasing experience dealing with VW. Harez provided wonderful advise and an affordable option. If Harez's calls. pick up the phone. He's got n Greatest leasing experience dealing with VW. Harez provided wonderful advise and an affordable option. If Harez's calls. pick up the phone. He's got nothing but good news, good news:) More

Honest Professional and Pays attention to customer needs I explain my needs and the price I felt was in my budget thanks to Harez Fedaie. I'm now driving ,my second new Tiguan I explain my needs and the price I felt was in my budget thanks to Harez Fedaie. I'm now driving ,my second new Tiguan More

Great sales guy Here's was great and answered all my questions. Was able to offere me a great deal, referred my sister to him. Looking forward to working with him aga Here's was great and answered all my questions. Was able to offere me a great deal, referred my sister to him. Looking forward to working with him again. More

Jetta Deal I went in to get a new jetta, and Harez welcomed me into the Volkswagen family with ease. I got a great price, and went home with a new car the next d I went in to get a new jetta, and Harez welcomed me into the Volkswagen family with ease. I got a great price, and went home with a new car the next day More

Harez is the reason everyone should go to Sunrise Volkswagen Harez Fedaie Great Service, Great Guy. We could have bought closer to home but because Harez attention to detail and personal service we bought at sun Harez Fedaie Great Service, Great Guy. We could have bought closer to home but because Harez attention to detail and personal service we bought at sunrise. Rich Wewsp More

Great experience with Harez Fedaie I worked with Harez Fedaie to recently purchase a 2017 VW Jetta and he was excellent. He offers consummate customer service and is always available t I worked with Harez Fedaie to recently purchase a 2017 VW Jetta and he was excellent. He offers consummate customer service and is always available to answer questions and assist without being pushy. This is my second VW Jetta and I will return to use Harez in the future. More