Sunrise Volkswagen

In a word GREAT! It was a great experience start to finish! It also helps that the product is phenomenal Everyone was so nice from reception to management! On The It was a great experience start to finish! It also helps that the product is phenomenal Everyone was so nice from reception to management! On The other hand this survey is to pushy Minimum of words!!! Why can't it be one word!! More

Terrific Service Everyone is very helpful, great dealership to work with.Harez was great This was my third lease from them!Will be back again..A pleasure! Everyone is very helpful, great dealership to work with.Harez was great This was my third lease from them!Will be back again..A pleasure! More

Excellent from start to finish Harez was very helpful, informative and knowledgable of the car and deal we were looking to make. I would highly recommend anyone interested in a VW Harez was very helpful, informative and knowledgable of the car and deal we were looking to make. I would highly recommend anyone interested in a VW to use Harez. More

Great! Everyone is super helpful, great dealership ! Harez in sales was a great help in showing me exactly what I was getting and going over all the details Everyone is super helpful, great dealership ! Harez in sales was a great help in showing me exactly what I was getting and going over all the details of the car and the lease . More

Courteous and prompt service Great service. Friendly and knowledgeable staff. Our car was ready as promised and all the features that we wanted were included and exceeded our expe Great service. Friendly and knowledgeable staff. Our car was ready as promised and all the features that we wanted were included and exceeded our expectations. We would highly recommend this dealership. More

very friendly staff very pleasant experience and easy process. the gentlemen who helped find the lowest rate for my loan was also very helpful and it was greatly apprecia very pleasant experience and easy process. the gentlemen who helped find the lowest rate for my loan was also very helpful and it was greatly appreciated More

Harez Fedaie Harez was very informative and pleasant to work with in purchasing my new car. I feel that the price quoted / negotiated was fair and within my budget Harez was very informative and pleasant to work with in purchasing my new car. I feel that the price quoted / negotiated was fair and within my budget. More

Excellent Service Harez dealt with my transaction in an efficient, friendly and timely manner. It was a very positive experience. i would definitely recommend Harez t Harez dealt with my transaction in an efficient, friendly and timely manner. It was a very positive experience. i would definitely recommend Harez to your other customers. More

Had a great experience at Sunrise Volkswagen I had a great experience at Sunrise Volkswagen. I have leased a Jetta since since 2010 and have had only positive experiences. Harez got me a great de I had a great experience at Sunrise Volkswagen. I have leased a Jetta since since 2010 and have had only positive experiences. Harez got me a great deal on a new 2017 Jetta lease. More

Horrible, just horrible If I could give it no stars I would. They don't deserve the one I had to give in order to submit. While I love the looks and the way my 2013 CC dr If I could give it no stars I would. They don't deserve the one I had to give in order to submit. While I love the looks and the way my 2013 CC drives, it had numerous problems starting in year two of ownership. Most of what has gone wrong was covered by the warranty but a brand new car should not be in the shop six times in three years. Now, I am in year four with my car (46K) and I brought it in for service again- this time the water pump went. This is my fifth car in my lifetime, most of which were driven beyond 100K and I never once had to have a water pump replaced. It too was covered but when I picked it up, my car was dead and the employee had to jump it to start. Unacceptable. It was dead again the next morning, making me late for work. It barely started at the end the of the day, and then after one more stop, it was dead and wouldn't even take a jump. I was towed and offered a rental, this time I missed an appointment. I just got a call from the service department telling me if I need a new battery it will be $250. WHAT?!?! They caused the battery to go dead and I I have to pay for it?!?! For a company that is in trouble with the law and their customers, you would think they would do the right thing, especially when they are at fault. Terrible customer service at Sunrise VW and just a terrible product overall. Never again. Stay away, far far away. More