Sunrise Toyota
Oakdale, NY
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1,173 Reviews of Sunrise Toyota
Wonderful dealership Sunrise is a clean friendly well run dealership! Qing my salesmen was wonderful and very efficient. Love my Highlander!!! Will definitely go back to S Sunrise is a clean friendly well run dealership! Qing my salesmen was wonderful and very efficient. Love my Highlander!!! Will definitely go back to Sunrise and see Qing for my next new car. Thank you for such great service. More
A Bright Star in the automotive galaxy having such a positive experience at the other Sunrise facility, it was just the logical step to try Sunrise Toyota when looking for a Toyota product. having such a positive experience at the other Sunrise facility, it was just the logical step to try Sunrise Toyota when looking for a Toyota product. An, joy of joy, to find that the customer experience at Toyota is just a great as at their other facility. Coming in was just like coming home, a warm and welcoming environment, and clearly the needs and wants of the customer comes first. It is such a pleasure to deal with a group of people who are completely committed to a customer centered process. More
Bob Bothmann is the best! We were in the market for a new car that would last 10 years with little trouble. We decided on a Sunrise Toyota since Bob was recommended to us by o We were in the market for a new car that would last 10 years with little trouble. We decided on a Sunrise Toyota since Bob was recommended to us by our mechanic. We were not disappointed! Bob is a great guy! He answered all our questions without any "salesman" talk or convincing. It was a great experience! My husband (VERY tough to impress) LOVED Bob. Was the only person who he would talk to, SO when we ended up needing to buy a used car at the same time we were buying a new car, we went to Bob. Bob was actually on vacation when we decided and we waited for him to return so we could deal with him. 2 cars, 1 great salesman! :) Haven't used service yet, but if it is as great as Bob, we will be very happy! More
Excellent Service Purchased a Toyota Highlander from Sunrise Toyota. We came in in August to purchase a 2015 model. Unfortunately, delays in production meant we didn't Purchased a Toyota Highlander from Sunrise Toyota. We came in in August to purchase a 2015 model. Unfortunately, delays in production meant we didn't get our car until mid November. The dealer was very apologetic and made every effort to keep us informed. Ultimately, we received a 2016 model year vehicle for no additional cost. We also enjoyed working with the finance manager, Josh Roberts, who helped us get the best possible rate, as well as the in house insurance agent. All over a fantastic experience. More
Excellent experience Tom Boglino did what he said and helped me get into a car even with so so credit and little money down. He paid attention to us and explained everythi Tom Boglino did what he said and helped me get into a car even with so so credit and little money down. He paid attention to us and explained everything. He knew what my price range was and only showed me what I could afford. Marty Cosimo in finance worked his magic and was super nice too. Both men worked hard, kept us informed of what was going on the whole time, and really went the extra mile. More
Caveat emptor. "Let the buyer beware" Two months ago I purchased a used Tacoma from Neil Weissman at sunrise toyota. When we made the deal the tacoma's the tailgate was supposed to b Two months ago I purchased a used Tacoma from Neil Weissman at sunrise toyota. When we made the deal the tacoma's the tailgate was supposed to be repaired and the pin-striping removed. I called the day I was to pick up the truck to confirm that it was ready, but when I got there neither of the two things were done. Even though the truck was not ready I foolishly believed Mr. Weissman when he assured me that " he gets them in all the time and he would replace the tailgate as soon as he get one that matches" That changed to "it may take a few weeks" when i asked him to put it in writing. But Mr. Weissman did not want to put in writing because "even though he does stuff like this all the time it would cost him his job if the owner found out" so we went back and forth for almost two hours. Finally Mr Weissman did write me a note and I agreed that I would give him up to two months to fulfill his promise. I tried calling him a few times, and when I did finally manage to catch him, he explained that he had " no reason to return my calls because he did not have any news" After two months I gave up and had it repaired locally. I then sent an email to Mr. Weissman, copying Bruce Rabin the general manager. Mr. Rabin called and told me he was very upset and would come up with some type of resolution. He promised to call me back on 9/24, he did not. Then he was going to call me on 9/25, he did not. Finally he was going to call on 9/28, he did not. Sunrise toyota is exactly what we think of when we hear the term used car salesman. More
outstanding service My wife and i dealt with a total of three people with our new car purchase and were amazed with the kindness and professionalism Bruce, - generai mana My wife and i dealt with a total of three people with our new car purchase and were amazed with the kindness and professionalism Bruce, - generai manager- jason-finance- and our great salesman alex,all three were UNBELIEVEABLE to us................tlw sr. More
Dealership went out of its way to correct its problem Tried to buy a car there. They did not have the model I wanted. I bought at another dealership. The general manager called me up and tried to hel Tried to buy a car there. They did not have the model I wanted. I bought at another dealership. The general manager called me up and tried to help me find the car I wanted. However I bought from another dealership already. More
Not Happy just got a new car feeling at all. Bought a new Highlander from Sunrise Toyota, and after the hassle of going through the buying process one headache after another. Went to pick it up c Bought a new Highlander from Sunrise Toyota, and after the hassle of going through the buying process one headache after another. Went to pick it up car, was still wet from a terrible wash job , inside windows were never cleaned, little stickers all over, looked like a rush job to get it delivered and off there lot. You would think after spending 45k on a vehicle it would be in showroom condition, well that's what I would think. More
For a change, a nice buying experiance Our last several cars have been Toyota's, but we never before had the satisfactory experience we had at Sunrise Toyota. We are pleased with our Highl Our last several cars have been Toyota's, but we never before had the satisfactory experience we had at Sunrise Toyota. We are pleased with our Highlander and will recommend Sunrise to all our family and friends. Bob was an excellent salesman, and Marty was a professional finance representative. We weren’t pressured into anything we didn’t plan for and we thank you for your courtesy and good product. More