Sunrise Toyota

I never owned a Toyota before, so deciding to get my Prius was not a spur of the moment decision. I've always hated the whole car buying process because I always feel I have to be on guard with salespe Prius was not a spur of the moment decision. I've always hated the whole car buying process because I always feel I have to be on guard with salespeople and the dreaded sales manager just trying to get a fair deal. I began visiting other dealerships to see if a Toyota could be in my future, and unfortunately those visits validated my earlier fears of distrust. I started reconsidering getting one until I walked into Sunrise Toyota Scion in Oakdale and met Steve Ciattei. Steve was very patient and accommodating when I ended up wanting to test drive a lot of the various models in the lot. He was extremely personable and didn't make me feel there was any pressure to buy anything during the entire process. I felt he really listened to me and gave truthful feedback on the pros and cons I brought up of on the models I was considering. This made me feel very at ease and I felt I could trust him, and that made me feel comfortable wanting to do business with him, which then led me to doing with the dealership. Fortunately, the rest of the process with the dealership backed up the same trust Steve first generated with me. Everyone there made me feel they were very professional and really meant what they say.The whole process from filling out the paperwork through taking delivery was effortless. Several weeks out of the showroom, I had an issue with an alarm on the dashboard. When calling up the Service department, their approach to me was like I was the most important customer to them and they could accommodate me immediately to resolve the issue. When I brought the car in, I was greeted by their service team, went in and was taken care of quickly. Fortunately the problem was just a quirk which was easily reset and has never occurred again. I also brought the car in for its 5000 maintenance, and again felt very good about the process and was treated very nicely. All in all, I am happy with the car, their service, and especially with the treatment I got by Steve and the staff at Sunrise Toyota. I would recommend others to go there and give them a try. More

Bob Bothmann is an excellent salesman with complete product knowledge and low key approach. He listens to you and suggests the model and equipment that would be appropriate for you. He also takes as mu product knowledge and low key approach. He listens to you and suggests the model and equipment that would be appropriate for you. He also takes as much time with you as you need to show you the various cars never rushing or pushing for a decision. I would highly recommend Bob to a friend. Bill Mullaney More

I was really happy with my decision to go to Sunrise Toyota for my new car. Bob was very helpful and friendly. He was able to get me exactly what I wanted. I would recommend people to go to Sunrise for Toyota for my new car. Bob was very helpful and friendly. He was able to get me exactly what I wanted. I would recommend people to go to Sunrise for a new car and to talk to Bob to help them through the process. I love my new car and I am very happy with it. I want to thank Bob and the rest of the Sunrise Toyota Staff for helping me with the purchase of my new car. More

best car buying experience I have had. This is the 6th new car that I purchased in my life. Countless other times I walked out of a dealership out of frustration. The entire buying experience this time new car that I purchased in my life. Countless other times I walked out of a dealership out of frustration. The entire buying experience this time lasted less than 2 hours and included a test drive. All very professional and never did they try to sell me anything that I didn't need. Would recommend to everyone. More

i bought my 2013 scion frs a couple months ago. When i went to look at the new frs I first spoke to Ryan. He was such a great help with everything. Showed me all the ups and downs the features of of the c went to look at the new frs I first spoke to Ryan. He was such a great help with everything. Showed me all the ups and downs the features of of the car and why its such a great car. I went to other dealers before this and no other dealer would let me test drive one. Ryan had one to test drive so i test drove the frs. Right there made up my mind on who i would be buying it from. we talked numbers and came up with prices in my comfort zone. I bought the car the next day. everything went smooth and was very impressed with everything i would so buy another car from Ryan. by far best salesmen ever to deal with. Thumbs up More

dealing with steve was a great experience. i had many questions which i needed cleared up before i could make a final decision on a vehicle, whether to finance/lease, etc etc, and he was more than helpfu questions which i needed cleared up before i could make a final decision on a vehicle, whether to finance/lease, etc etc, and he was more than helpful and knowledgeable. More

When I called the dealer Sue was extremely helpful in guiding me through the internet sales process. She was courteous and took extra time to lead me to the exact car i was looking for. It's nice to have guiding me through the internet sales process. She was courteous and took extra time to lead me to the exact car i was looking for. It's nice to have someone take the time to be patient and understanding. She is a true customer service rep. More

I recently purchased my 2013 prius from sunrise Toyota, I had ryan as my sales person, at first I was up in the air about the prius ryan had assured me this was the car for me, now a few weeks into having my had ryan as my sales person, at first I was up in the air about the prius ryan had assured me this was the car for me, now a few weeks into having my new prius I couldn't be any happier with my experience from sunrise Toyota and cant thank ryan enough for pointing me in the right direction, the vehicles gas miles is awesome, I will highly recommend ryan and the team at sunrise Toyota, another plus is I get 2 years of free maintenance from Toyota, I cannot wait to return for service on my new prius. More

I went with my daughter when she was looking for a new car. She had gone a few times to other places but never found the right car. When she went in Dan listened and found her one that day! It was such car. She had gone a few times to other places but never found the right car. When she went in Dan listened and found her one that day! It was such a relief for me as a mother and a woman that she wasn't pressured into making the wrong choice and he was extremely respectful. My husbands Toyota is getting to the 200 thousand mile mark. When it comes time to get him a new one I will sure be going to see Dan T. at sunrise! More

Steven provided great customer service along with a terrific sence of humor that made me feel very comfortable as a prospective buyer. He was very well versed with the features of the truck and I will terrific sence of humor that made me feel very comfortable as a prospective buyer. He was very well versed with the features of the truck and I will certainly come back to purchase from him if Toyota ends up being my final choice. More