Sunrise Ford - Service Center

They never returned calls and no appointment needed for oil change isn't true. My neighbor had same experience where needed to come in next day oil change isn't true. My neighbor had same experience where needed to come in next day More

Very easy to schedule a convenient appointment. Staff was friendly and courteous. Service was performed in a timely and satisfactory manner. Staff was friendly and courteous. Service was performed in a timely and satisfactory manner. More

The service advisor was David Brown, which was very professional and friendly. They were able to get me into the dealership in a timely manner. very clean and enjoyable experience! professional and friendly. They were able to get me into the dealership in a timely manner. very clean and enjoyable experience! More

Next time go easy on the price for me lol thanks …no for real thanks for getting my whip back working… real thanks for getting my whip back working… More

Clean and knowledgeable. But was understaffed. Hence it took longer than normal for a simple oil change. But was understaffed. Hence it took longer than normal for a simple oil change. More

Not pushy polite oil changes are to expensive dealership is a lot better today how is that is a lot better today how is that More

I told Trevor to tell service I need a tire pressure sensor and check my tire pressure because the car was parked for a few months they didn’t check the pressure or the sensor I had to go to Walmart to sensor and check my tire pressure because the car was parked for a few months they didn’t check the pressure or the sensor I had to go to Walmart to put air in the tires More

It took them a week to put in a new starter and fuel injector. I kept getting the run around by Blaine the service writer about parts and workers not showing up. He said he would get back to me on updat injector. I kept getting the run around by Blaine the service writer about parts and workers not showing up. He said he would get back to me on updating me and never called me back when he said he would. Very unprofessional. When I show up 6 days later they got it in the bay and running by the end of the day magically. When I picked up my truck and got on the interstate the engine light came back on. So now I'll have to take it to another dealership to see what's still wrong with it. This was the worst experience I've ever had with a ford dealership! More

Bought 2024 Toyota Sequoia and bought it a Saturday advised we would pick it Tuesday. Requested the car to be detailed inside & out since it was dirty. Came back Tuesday to pick it up & wasn’t touched advised we would pick it Tuesday. Requested the car to be detailed inside & out since it was dirty. Came back Tuesday to pick it up & wasn’t touched. I was very annoyed & told them I’d be back Wednesday cause I wasn’t waiting to have it cleaned since I had to work. In, addition I didn’t appreciate the negotiation tactic. Saw the car online at $71,000 online but salesman didn’t know that and tried to tell me it more expensive. I was disappointed with my experience. More

Great job, Sara is always on top of things, thorough and very helpful, Thank you! very helpful, Thank you! More