Sunrise Ford - Service Center

Shawn told me I need my brake lines flushed every 2 years or every 30 miles I just bought the truck in April from sunrise ford, And when I got it it had 36,000 miles on it. It was serviced at sunrise ford be or every 30 miles I just bought the truck in April from sunrise ford, And when I got it it had 36,000 miles on it. It was serviced at sunrise ford before I even got it in April, as well as being serviced in Stuart at ford. So why did I need to be charged 200 dollars to flush my brake lines when it technically should’ve been done before I bought the truck a couple months ago, because like Shawn said every 30,000 miles or 2 years. More

Issue never really resolved even though vehicle was there2 weeks. Issue has reoccurred since then there2 weeks. Issue has reoccurred since then More

Great service from Shawn Sara scheduled the appointment Very professional and knowledgeable Take very good care of their customers appointment Very professional and knowledgeable Take very good care of their customers More

Told me verbatim that they do not advocate for thier customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When ask customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When asked how to proceed they said they needed another $800 to further diagnose the issue. When asked why they didn't do that the first time they told me my truck is ultimately my responsibility. 0/10 stars, ever since this location was purchased my a corporate Miami group it has immensely gone to garbage. Save your money and go to Mullinax of Vero. Or literally any other dealership. It's a shame that this dealership has fallen to corporate greed. Still waiting for a call back from the GM to resolve the repair service amd treatment my family received. They also have some of the highest dealer fees for Ford in FL. Bill Hughes is about the only decent salesman left that will truly make sure the deal is right for you and is a no pressure sales person. More

Sunrise Ford always provides top notch service on my vehicles. Shawn always stays in contact with me and lets me know the status of my vehicle. vehicles. Shawn always stays in contact with me and lets me know the status of my vehicle. More

John has been very helpful with my Explorer which has had numerous issues. John always resolves the problem numerous issues. John always resolves the problem More

Completed installing new tires with balance, rotation and alignment in the estimated time they had given. alignment in the estimated time they had given. More