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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,110 Reviews

1,110 Reviews of Sunrise Ford - Service Center

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August 13, 2024

Overall it was amazing service from the moment of arrival to getting my car back. More

by Navysquid21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

I was impressed with the communication during my visit along with the videos showing the progress and photo of the problem that needed addressed More

by MINITCUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
Aug 14, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

Great people at dealership. The service on my vehicle was fast and my vehicle was treated well More

by DIMAIOCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John wilson
Aug 14, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

It was a pleasure to work with John in service. He always kept me up to date with the service. More

by 1976JHOLLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Aug 14, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

Terrible communication False representation of a service and maintenance plan Registration was at dealer for weeks without notification Staff could care less about my concerns Request to speak to More

by Motomanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these folks were in this particular process I believe Alberto was finance rep? Was so frustrated didn’t remember names
Aug 14, 2024 -

Sunrise Ford responded

"Motomanjay" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 12, 2024

Mi carro tiene algunas fallas y dijeron que lo arreglarían y ni fue así, la persona que lo vendió se llama Adrian y ni responde las llamadas More

by julisaruiz1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Aug 14, 2024 -

Sunrise Ford responded

"Julis A Ruiz" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 11, 2024

Clean, good personnel, and good service, I don’t have anymore to say because we didn’t get any service done More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2024

I’ve gotten 4 cars here, so also love my salesman! !! I travel from Stuart even for service, just don’t like Essential Ford! More

by EILEEN.CAREY911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 10, 2024

Your service supervisor was excellent as he explained the process correctly thanks I would not hesitate to recommend him for future work More

by GARIB1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Aug 14, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 10, 2024

Was a great experience with great customer service and good staff, would definitely return in the future. More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 14, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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