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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,110 Reviews

1,110 Reviews of Sunrise Ford - Service Center

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August 16, 2024

Worst, bought many trucks from sunrise ford for my business over 30 years, last service major screw ups, never again! More

by REELKOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Wetteland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo Tierney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Harper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

"REELKOOL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 16, 2024

The service was performed quickly and efficiently as scheduled. Personnel at the dealership were pleasant and informative. Wil continue to use this dealership. More

by Trmadden1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

We have always brought our cars to the ford dealership and Mr Micheal has always been a big help. We are grateful him. More

by Jaime D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 15, 2024

Y do u keep texting me that my appointment on 8/23 is canceled????????? Don’t have one u did my oil on Monday More

by BKLYN9115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

August 15, 2024

Very professional service. Listened to my concerns about the problems I was having and fixed it in a very short order. More

by JOEADCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Aug 22, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 14, 2024

Very friendly, knowledgeable and assuring, seems to work for me rather than the dealership! Thank you Sarah! More

by joe@ocean1properties.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Sunrise Ford, as always, provides amazing service on my Ford vehicles. The service team and department as a whole runs efficiently and are always pleasant. More

by mikeasquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Haney
Aug 14, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2024

The service rep was top notch. John was the best rep that I have ever encountered at a dealership.the work was done in a very timely manner More

by Rvmpcaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier that took my money.I didn’t get her name. She was a pleasure to work with
Aug 14, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2024

This dealership has done all I’ve asked to the upmost without fail , very pleased with them More

by DNEWELL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 14, 2024

Express Lane Service staff are professional, courteous, reliable, and friendly. They also respond quickly to urgent needs. More

by CAPTAIN.BLOOD888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Haney, Shawn Cooper
Aug 14, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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