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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,110 Reviews

1,110 Reviews of Sunrise Ford - Service Center

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October 23, 2024

Had a 2PM appointment for a battery check. They did not do anything for at least 45 minutes before they even started it More

by GALESZ5759
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Knight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Sunrise Ford responded

"GALESZ5759" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2024

I brought the car to get service for the same problem three times. I have paid two times by phone and when the third time I went to pay for the phone they were not allow me to pay by phone More

by josemleal22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Sunrise Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 22, 2024

The price, service and timely response was better than expected. I was in and out on a Saturday morning More

by joneskareem183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Wetteland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2024

Service was quick and easy. Explained issues and scheduled follow up. Also explained the recalls on vehicleand scheduled the appointment as well. More

by rrmalek5520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 23, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 21, 2024

Very good communication and service very happy with my service manager and tech that have repaired my vehicle. More

by Fdeluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 21, 2024

Work complete. Now steering wheel adjustment won't work. Always issues with service. There's been problems every visit and I try not to go here. More

by resultsbycharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea what their name was.
Oct 23, 2024 -

Sunrise Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2024

All was good they got me right in for a tire sensor issue. The completed the job in a timely manner. More

by MONI728SIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2024

great service from. z line had.running boards installed on my chevy traverse lt several months ago More

by truckertony40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Went to the collision center to get body work done after my car was backed into. Work was done in a timely manner, and it looked like it never happened, waiting on my insurance took the longest time. More

by ALABCHIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis at collision ceter
October 19, 2024

The lack of communication at this dealership is a huge problem, apparently the turn around is awful as well with the employees, reaching out numerous times for help with no contact back is wild and then b More

by TAYLORJAC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William cumming, Steven neidhart
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