Sunrise Ford - Service Center

The customer service was excellent the service was immaculate I am satisfied with everything thank you very much. immaculate I am satisfied with everything thank you very much. More

Took the truck in for some front end work. An alignment was scheduled with PSL Battery &Tire because Sunrise didn’t have the equipment. Once the truck was seen by PSL Battery &Tire, they said An alignment was scheduled with PSL Battery &Tire because Sunrise didn’t have the equipment. Once the truck was seen by PSL Battery &Tire, they said the lower ball joints needed replaced and could not align the truck. I have placed several calls to have the additional work done, including leaving messages; never a call back. Hope other customers have a better experience. More

Nothing unusual. Standard procedure followed. I’m still awaiting return call regarding recalls on my vehicle Standard procedure followed. I’m still awaiting return call regarding recalls on my vehicle More

I. Its nice to go to your home town dealership and have people treat you like family, it's nice. They are good people there. have people treat you like family, it's nice. They are good people there. More

Got me right in for a recall on my f150. Completed the work quick and called as soon as it was ready Completed the work quick and called as soon as it was ready More

Terrible experience. The finance guy was a nightmare to deal with. He approved my daughter for a loan and then 2 weeks later he contacted us and said he made a mistake. T The finance guy was a nightmare to deal with. He approved my daughter for a loan and then 2 weeks later he contacted us and said he made a mistake. The car we bought from them was too old and she had to reapply for a loan and of course it had a much higher interest rate. Then less than a month later we had serious mechanical problems with the car. Would have never purchased another car from these people. More

Started with scheduling and somehow got scheduled at Volkswagen for my ford so when I showed up they didn’t have an appointment for me in system. John was nice enough to take it in anyway and get it dia Volkswagen for my ford so when I showed up they didn’t have an appointment for me in system. John was nice enough to take it in anyway and get it diagnosed so do appreciate that. Being it was warranty work expected a loaner and was told only do rentals and the rental lady was not there but would be in later and could get me one. She showed up around lunch and then the system was supposedly down and never heard anything more until the next day to call and say my truck was done. All good until I get my paperwork and notice they billed ford for a rental that I never got. Now to end it my truck is still leaking and I respond to the text to follow up on my visit and get crickets. So appreciate John and his accommodations and communication with me about the truck, but the experience overall was not great and now still have a leak and guess will try another dealer this time. More

Service was on time and fast. There was a service writer trainee and he was doing a great job. Sarah was very patient in training him There was a service writer trainee and he was doing a great job. Sarah was very patient in training him More

Service job was satisfactory. Check in and out was good. Service Consultants were swamped. Makes it difficult for them to return calls or texts. Check in and out was good. Service Consultants were swamped. Makes it difficult for them to return calls or texts. More

Christina was Wonderful she helped me out a lot sit back she always gave me a call back every time back she always gave me a call back every time More