Sunrise Ford - Service Center

Had truck towed to sunrise from highway breakdown. Diagnosed and repaired quickly. Thanks to service manager David Brown and scheduling. Diagnosed and repaired quickly. Thanks to service manager David Brown and scheduling. More

Amazingly fast professional service . David Brown is a great advisor. Will be back soon . Thanskt David Brown is a great advisor. Will be back soon . Thanskt More

Some small problems, but David Brown corrected them. There was a personnel change and u was not notified that the seat belt tensioner part was ordered & in stock. Then after repair a bolt cover was bro There was a personnel change and u was not notified that the seat belt tensioner part was ordered & in stock. Then after repair a bolt cover was broken & not replaced during repair, then David Brown came out to my home & fixed the problem! More

I had issues resetting battery that was changed. John Wilson, as always, went beyond the scope of his duties to resolve the issue John takes pride in his job and I greatly appreciate that. John Wilson, as always, went beyond the scope of his duties to resolve the issue John takes pride in his job and I greatly appreciate that. More

Worst experience with taking my car to the collision auto shop. It took them two months to fix my car and it’s not even fix properly. shop. It took them two months to fix my car and it’s not even fix properly. More

They are always very helpful and always do a great job. Also they keep you updated with what is going on with your vehicle. Also they keep you updated with what is going on with your vehicle. More

The pricing was fairly done. The inventory was much more to my liking. The sales rep was knowledgeable but not pushy. This is the second pickup I have bought at Sunrise and I wi The inventory was much more to my liking. The sales rep was knowledgeable but not pushy. This is the second pickup I have bought at Sunrise and I will keep coming back. More

Satisfied with service and products presented to aid the performance of my vehicle for good and safe driving. performance of my vehicle for good and safe driving. More

John Wilson did an excellent job 110% and Sara 110% EXCELLENT . Your info on THIS PAGE employees is out of date over a year out of date!!! So there is no drop down for CURRENT EMPLOYEES. There are seve EXCELLENT . Your info on THIS PAGE employees is out of date over a year out of date!!! So there is no drop down for CURRENT EMPLOYEES. There are several employees that do not work there Currently. I am happy with the service advisors! The mechanics that worked on my vehicle lack experience or motivation. I got an oil change and apparently my fluid levels were not checked. I was out of washer fluid. Got a complementary wash I was excited about that until I got my truck back and I had water dripping from all the bug bodies that they did not take off windshield and hood. We're not talking 10/20 dead bugs we are talking 100's because I went on country trip night before. TOOK SEVERAL DAY TO TRACK DOWN I NEEDED A NEW BATTERY. xxx? UPDATE YOUR INFO ON DEALER RATER SO IT REFLECTS CORRECT INFO. IF YOUR GOING TO DING FORD EMPLOYEES FOR BAD RATINGS. WITH THIS INFO YOUR SETTING UP EMPLOYEES FOR FAILURE BECAUSE THE MECHANIC DEP NEED HELP!!! I GAVE A 5* RATING BECAUSE OF YOUR DONT GIVE A 5 START RATING THE SERVICE ADVISORS GET DINGED EVEN THOUGH THEY ARE NOT WORKING OR SERVING HANDS ON YOUR VEHICLE. THIS SURVEY IS HORRIBLE!!!! AND YOUR MERRET SYSTEM IS SET UP FOR FAILURE TO YOUR EMPLOYEES. AND YES I COMPLAINED TO CORPORATE AS WELL AND NOTING HAS BEEN DONE FOR A 1 YR NOW. WHY CAN YOU GET THIS REVISED CORRECTED AND DONE RIGHT. I'LL BE MORE THAN HAPPY TO HELP YOU WITH IT!!!!!! Marilyn More

John Wilson did an excellent job 110% and Sara 110% EXCELLENT . Your info on THIS PAGE employees is out of date over a years out of date!!! So there is no drop down for CURRENT EMPLOYEES. There are sev EXCELLENT . Your info on THIS PAGE employees is out of date over a years out of date!!! So there is no drop down for CURRENT EMPLOYEES. There are several employees that do not work there Currently. I am happy with the service advisors! The mechanics that are working on my vehicle lack experience or motivation. I got an oil change and apparently my fluid levels were not checked. I was out of washer fluid. Got a complementary wash I was excited about that until I got my truck back and I had water dripping from all the bug bodies that they did not take off windshield and hood. We're not talking 10/20 dead bugs we are talking 100's because I went on country trip night before. TOOK SEVERAL DAY TO TRACK DOWN I NEEDED A NEW BATTERY. xxx? UPDATE YOUR INFO ON DEALER RATER SO IIT REFLECTS CORRECT INFO. IF YOUR GOING TO DING FORD EMPLOYEES FOR BAD RATINGS. WITH THIS INFO YOUR SETTING UP EMPLOYEES FOR FAILURE! I GAVE A 5* RATING BECAUSE OF YOUR DONT GIVE A 5 START RATING THE SERVICE ADVISORS GET DINGED EVEN THOUGH THEY ARE NOT WORKING OR SERVING ON HANDS YOUR VEHICLE. THIS SURVEY IS HORRIBLE!!!! AND YOUR MERRET SYSTEM IS SET UP FOR FAILURE TO YOUR EMPLOYEES. AND YES I COMPLAINED TO CORPORATE AS WELL AND NOTING HAS BEEN DONE FOR A 1 YR NOW. WHY CAN YOU GET THIS REVISED CORRECTED AND DONE RIGHT. I'LL BE MORE THAN HAPPY TO HELP YOU WITH IT!!!!!! Marilyn More